Customer reviews from brother-usa.com
Brother - Computerized Embroidery Machine
Average customer rating
4.5 out of 5
4.5
(28 Reviews)
Open Ratings Snapshot
Rating breakdown 28 reviews
5 Stars
18
4 Stars
6
3 Stars
4
2 Stars
0
1 Star
0
100%of customers recommend this product. 
(
18 out of 18
)
Best Buy Privacy Policy
Customer Reviews for Brother - Computerized Embroidery Machine
Customer Rating
5 out of 5
5
So Much Fun!
on May 12, 2023
Posted by: Melie242
from Erwin, TN
[This review was collected as part of a promotion.] I love making my own crafts and learning new skills! I admit I was a bit intimidated by the setup and learning required to start down this embroidery path but I’m really glad I did it!
There is A LOT to learn about this machine but the basic startup is pretty easy as long as you read and follow the directions.
This is my first attempt at embroidering and I feel like I’ll keep with it and get much better. My goal is to make my own design but I think I need to master the many options for designs that already come with the machine. If you’re just starting out, I recommend to have some patience and check out specific YouTube videos for this machine.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Best embroidery machine!
on May 15, 2023
Posted by: EricaM1985
from Ohio
[This review was collected as part of a promotion.] I got the wireless PE545 Brother Embroidery sewing machine a couple of months ago. It's amazing! So easy to use. I love that you connect our to the wifi and you can download anything you'd like to make. It's that simple. Easy instructions to follow. The screen is 3.7 in Color Touch LCD Screen1, and easy to read because it's bright! It has 10 built in fonts and frames, it has 135 built in embroidery designs. It had a touchscreen LCD display, built in USB port, and a automatic needle threader. The embroidery area is a 4 inch by 4 inch. It also has a wireless LAN for data transfer. You can download the artspira APP on your phone and create anything you'd like as a design. It's really easy to do, so if you're a beginner like me it will be a breeze!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Great machine but not ok for design subsciptions
on March 4, 2025
Posted by: Helene MP
from MA
The machine is great but I am tired to pay subscriptions everywhere now... if more designs were available I would be more happy with it!
Response from brother-usa.comBy Brother Customer ServiceMarch 5, 2025
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.

Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:

https://www.brother-usa.com/support/PE545
Written by a customer while visiting brother-usa.com
Customer Rating
3 out of 5
3
Good machine
on April 7, 2023
Posted by: Cat1
from Pittsburgh Pa
[This review was collected as part of a promotion.] Never used embroidery machine before so as a first time user I have to say it was a little difficult to navigate at first but once I read through all directions I figured it out. It would be great if they supplied a small starter kit to get started like threat, backing material ect but it works well and display is nice feature
I would recommend this to a friend!
Response from brother-usa.comBy BrotherCustomer ServiceApril 10, 2023
Thank you for your feedback. We will be happy to forward your suggestion for a starter kit. We are happy to hear that you are enjoying your Brother PE545 and if we can help provide any assistance, please contact Brother Customer Service at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
PE545
on April 15, 2023
Posted by: Tlrd
from Pennsylvania
Its my first embroidery machine so learning but instructions are easy and made some cool things
Written by a customer while visiting brother-usa.com
Customer Rating
5 out of 5
5
Wonderful Machine
on November 13, 2023
Posted by: Foxxy
from Milwaukee, WI
This is my first embroidery machine, and I must say I am really happy with it! I really like the touch display screen and after using the machine for about a week, I'm absolutely looking to upgrade to a commercial machine❤️
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
i love brothers
on September 10, 2024
Posted by: mary
having some trouble . put i am new to this machine
Written by a customer while visiting brother-usa.com
Customer Rating
4 out of 5
4
Hoop size
on January 31, 2025
Posted by: Dawn
from Ohio
Wishing I would have done more research on machine to know that I could have went with a bigger hoop.
Written by a customer while visiting brother-usa.com
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