Customer reviews from brother-usa.com
Brother - Computerized Embroidery Machine
Average customer rating
4.5
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
42
4 Stars
8
3 Stars
2
2 Stars
1
1 Star
4
100%of customers recommend this product.
(
28 out of
28)
Customer Reviews for Brother - Computerized Embroidery Machine
Customer Rating
4
Nice
on October 16, 2023
Posted by: Kath
from Texas
The Brother Pe900 embroideries really nice. The only problem is the plastic part of the lever for the threader broken off the first week. Other than that I’m enjoying it.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Update great features
on May 9, 2023
Posted by: Nniles211
Update of previous post. After installing update all features worked correctly. The PE 900 with the Artspira app are so much fun to use. I am so excited about this embroidery machine.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Beautiful monograms!
on June 4, 2023
Posted by: Nancy
Great quality monogramming machine. Monograms look beautiful. I am an experienced sewer but never used a monogram machine before. Had no trouble after practicing for a short time. Only difficulty was with transferring designs from the internet. Still working on that.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Worst Machine I ever owned. So Many issues.
on September 24, 2023
Posted by: SusieQ
from TN
the machine started having issues just a month after I owned it. Now I have owned it less than 6 months. It's in the shop currently with a list of issues. I wanted to Love this machine but sadly it has caused so many issues and ruined clothing.
Response from brother-usa.comBy Brother, Customer Service, September 26, 2023
We are sorry to hear that your Brother PE900 is not embroidering correctly and is in for repair. We apologize for any inconvenience. We would also like to help answer questions that you may have. Please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
4
Could have been a 5 star
on January 21, 2025
Posted by: Sandy
from Texas
I absolutely love it! I am having so much fun creating gifts for my family members. I would have left a five star rating if only the method to upload designs wirelessly or without drive was easier using Aspira. The need to upload latest version is not an easy task. So much so that I no longer use that feature.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Complicated but Amazing!
on November 26, 2022
Posted by: Msunde345
from Reading pa
[This review was collected as part of a promotion.] This is by far my new favorite toy. It's a learning curve and has some complicated features, but it makes really nice and mostly hands-off work. I really like all the ready made designs, and the option to craft your own. I haven't worked on my own designs or different colors, but it's an exciting venture.
This is a great machine and I love it!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Found my new hobby
on November 30, 2022
Posted by: Stormie
from South Carolina
[This review was collected as part of a promotion.] I have never used an embroidery machine until now and I have found my new hobby. It was easy to set up and learn as it’s very user friendly. I’ve made a few kitchen towels and have received many compliments. The machine has many pre programmed functions.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great Quality
on December 6, 2022
Posted by: ninja
from ks
[This review was collected as part of a promotion.] I definitely put this embroidery machine to the test for designs and it did not fail. My son loves patches, so he gave me images he liked and I was able to send it over without any issues. Every patch came out perfect and ready to apply.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com