Customer reviews from Samsung US
Samsung - T5 EVO Portable SSD 4TB, Up to 460MB/s , USB 3.2 Gen 1, Ideal use for Gamers & Creators - Black
Average customer rating
4.8
(236 Reviews)
Rating breakdown 236 reviews
5 Stars
205
4 Stars
22
3 Stars
4
2 Stars
1
1 Star
4
98%of customers recommend this product.
(
121 out of
124)
Customer Reviews for Samsung - T5 EVO Portable SSD 4TB, Up to 460MB/s , USB 3.2 Gen 1, Ideal use for Gamers & Creators - Black
Customer Rating
5
Excellent product
on October 20, 2025
Posted by: Yaniel92
[This review was collected as part of a promotion.] It is good that the product is known so that errors can be corrected.
Written by a customer while visiting Samsung US
Customer Rating
4
Simple enough to get used to AWESOME COMPATIBILITY
on October 8, 2025
Posted by: DREW4SAMSUNG
Expertise:Expert
[This review was collected as part of a promotion.] Great compatibility with probably the most for a selection of the range of devices that are available for the connection of this exact device!
I would recommend this to a friend!
Features
4
Performance
3
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great performance
on October 4, 2025
Posted by: Ditona21
from Alberta Canada
[This review was collected as part of a promotion.] This little gadget can store a mountain of files, seriously, think terabytes! Transferring stuff feels incredibly fast, like barely a blink of an eye. Its compact size makes it easy to slip into any bag or pocket for on-the-go storage. Plus, the sleek design adds a touch of modern style to the whole package.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Capacity and speed
on October 4, 2025
Posted by: Cítricos28
[This review was collected as part of a promotion.] Excellent storage capacity and reliability of my personal data
Written by a customer while visiting Samsung US
Customer Rating
5
Reviewer
on September 20, 2025
Posted by: Reviewer
from Arizona
Expertise:Intermediate
[This review was collected as part of a promotion.] Works as explained great features easy to use love this item
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reviewer
on September 20, 2025
Posted by: Reviewer
[This review was collected as part of a promotion.] Great features & works as explained love this item
Written by a customer while visiting Samsung US
Customer Rating
1
Frequent "device not ready" errors
on August 22, 2025
Posted by: Daniel
from Manchester, NH
Expertise:Expert
I picked the 8 TB version up back in December. During the initial transfer from my old HDD, I noticed the transfer interrupted a couple of times. Not a big deal at first, but lately it has gotten really bad. Constantly getting "device is not ready" errors when trying to browse the contents. I have to reseat the cable to get it working again every 15 minutes. I really wanted to like this, but this was a very expensive drive to have these frequent disconnects.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy Samsung Brand Ambassador, August 25, 2025
Daniel:
We always aim to deliver a great experience, and it is unfortunate to hear the T5 EVO SSD did not meet your expectations.
Samsung stands behind the quality and performance of every T5 EVO SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
- Samsung Memory
We always aim to deliver a great experience, and it is unfortunate to hear the T5 EVO SSD did not meet your expectations.
Samsung stands behind the quality and performance of every T5 EVO SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5
Rugged
on August 18, 2025
Posted by: Sway
from Nebraska
Expertise:Intermediate
[This review was collected as part of a promotion.] Rugged and fast with more then enough space. Sleek and modern look.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US