Customer reviews from Samsung US
Samsung - T5 EVO Portable SSD 4TB, Up to 460MB/s , USB 3.2 Gen 1, Ideal use for Gamers & Creators - Black
Average customer rating
4.8
(392 Reviews)
Rating breakdown 392 reviews
5 Stars
340
4 Stars
39
3 Stars
6
2 Stars
1
1 Star
6
97%of customers recommend this product.
(
218 out of
224)
Customer Reviews for Samsung - T5 EVO Portable SSD 4TB, Up to 460MB/s , USB 3.2 Gen 1, Ideal use for Gamers & Creators - Black
Customer Rating
5
Review or memory of producted
on July 26, 2025
Posted by: Lucky
from Odenville Al.
Expertise:Intermediate
[This review was collected as part of a promotion.] Very good for the memory of this produced I would have another one
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gets the job done
on August 15, 2025
Posted by: Cignul
[This review was collected as part of a promotion.] Efficient use of space, great design, plug and play compatibility
Written by a customer while visiting Samsung US
Customer Rating
5
Rugged
on August 18, 2025
Posted by: Sway
from Nebraska
Expertise:Intermediate
[This review was collected as part of a promotion.] Rugged and fast with more then enough space. Sleek and modern look.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Frequent "device not ready" errors
on August 22, 2025
Posted by: Daniel
from Manchester, NH
Expertise:Expert
I picked the 8 TB version up back in December. During the initial transfer from my old HDD, I noticed the transfer interrupted a couple of times. Not a big deal at first, but lately it has gotten really bad. Constantly getting "device is not ready" errors when trying to browse the contents. I have to reseat the cable to get it working again every 15 minutes. I really wanted to like this, but this was a very expensive drive to have these frequent disconnects.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
1
Response from Samsung USBy Samsung Brand Ambassador, August 25, 2025
Daniel:
We always aim to deliver a great experience, and it is unfortunate to hear the T5 EVO SSD did not meet your expectations.
Samsung stands behind the quality and performance of every T5 EVO SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
- Samsung Memory
We always aim to deliver a great experience, and it is unfortunate to hear the T5 EVO SSD did not meet your expectations.
Samsung stands behind the quality and performance of every T5 EVO SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5
Remarkable durable products
on August 25, 2025
Posted by: Victor
from Farwell, Michigan
Expertise:Intermediate
[This review was collected as part of a promotion.] Completely blows competition out of the water for amount of stuff i can store and the speed of accessing all my important and irreplaceable items like family photos or short videos of family reunions. Or most cherished wedding video thank u samsung
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung best ssd
on September 1, 2025
Posted by: Award
[This review was collected as part of a promotion.] My internal side is for my laptop 500 go and is almost full . I had to delete another of applications. Now with external side i have space to list a long time.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing transfer speeds
on September 11, 2025
Posted by: Alex
from Aberdeen nc
Expertise:Intermediate
[This review was collected as part of a promotion.] Super fast transfer speeds and keeps all my photos in one place
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reviewer
on September 20, 2025
Posted by: Reviewer
[This review was collected as part of a promotion.] Great features & works as explained love this item
Written by a customer while visiting Samsung US