Customer reviews from Samsung US
Samsung - T5 EVO Portable SSD 4TB, Up to 460MB/s , USB 3.2 Gen 1, Ideal use for Gamers & Creators - Black
Average customer rating
4.8 out of 5
4.8
(383 Reviews)
Open Ratings Snapshot
Rating breakdown 383 reviews
5 Stars
331
4 Stars
40
3 Stars
6
2 Stars
1
1 Star
5
98%of customers recommend this product. 
(
215 out of 220
)
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Customer Reviews for Samsung - T5 EVO Portable SSD 4TB, Up to 460MB/s , USB 3.2 Gen 1, Ideal use for Gamers & Creators - Black
Customer Rating
1 out of 5
1
Slow Write speeds
on July 20, 2024
Posted by: Peygoz
Expertise:Intermediate
Greetings.
I have problems with write speed on this drive... The read speed is fine with transferspeed between 400-460MB/s. But when writing to the drive its only between 30-50MB/s. Ma old WD elements mechanical drive is faster than this SSD.
When doing a benchmark test in Samsung Magician it says 438MB/s S read & 440MB/s S Write.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy Samsung Brand AmbassadorJuly 22, 2024
Peygoz:

I’m very sorry for the difficulties you’ve experienced with your T5 EVO SSD. We completely understand your frustrations, and we are here to help.

The maximum transfer speed that can be achieved by the T5 EVO is 460 MB/s on a PC that supports USB 3.2 Gen1 and UASP Mode, but the speed may vary depending on your PC environment and the types of data being transferred.

As there are various factors that could affect speed, I would encourage you to call Samsung Customer Support if you need further assistance to troubleshoot your issue.

1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

We hope to hear from you soon.

- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Its G2 or G1 as per ChatGPT its G2 and T7?
on March 19, 2025
Posted by: ETechBuy
from Palmdale, CA
Its G2 or G1 as per ChatGPT its G2 and T7?
The Samsung Portable T7 (MU-PH2T0S) is a high-speed, ultra-portable external SSD designed for fast data transfers, secure storage, and durability. Featuring USB 3.2 Gen 2 technology, it delivers speeds of up to 10Gbps, making it ideal for large file transfers, media storage, and professional workflows. Its compact and shock-resistant aluminum design ensures reliability while maintaining a lightweight and sleek form factor.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great performance
on October 31, 2024
Posted by: Momma maddie
from Missouri
Expertise:Beginner
[This review was collected as part of a promotion.] I bought this about 2bmonths ago and absolutely love it. Keeps my speeds going at top performance and does it's job best I've ever owned
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on December 5, 2024
Posted by: tecter100
from Wessington springs south Dakota
Expertise:Expert
[This review was collected as part of a promotion.] Had this about a year, stays plugged in all the time, never have any iss9, it's great.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Must Have For 2025!!
on March 8, 2025
Posted by: Ashley1728
[This review was collected as part of a promotion.] Customer Review: The
I recently upgraded to the Samsung Portable Renewable State Drive (PRSD), and let me tell you—this device has completely transformed the way I store, transfer, and access my data! If you're looking for a memory device that delivers blazing-fast speeds, rock-solid security, and AI-enhanced efficiency, this is the best investment you can make.
---
Unmatched Speed & Performance 🚀
From the moment I plugged in my Samsung PRSD, I was blown away by its lightning-fast read and write speeds. With transfer speeds reaching up to 7,450 MB/s, I can move large files in seconds, making my work and entertainment seamless.
Video Editing & Content Creation: No more lag or buffering while working with 4K and 8K footage!
Gaming Performance: My loading times have been cut in half—it’s like having an extra edge in every game.
AI & Machine Learning: The high-speed data access is perfect for running complex AI models without delays.
---
Secure & Reliable 🔒
Security is a huge priority for me, and Samsung delivers. With AES 256-bit encryption and fingerprint authentication, I feel confident that my sensitive files are protected at all times. Bonus: The Dynamic Thermal Guard prevents overheating, so performance never slows down, even after hours of heavy use!
---
Versatility Like No Other 💻📱🎮
One thing I love about this drive is its universal compatibility. Whether I’m using a PC, Mac, PlayStation, or even my smartphone, the Samsung PRSD works flawlessly. It’s lightweight, ultra-portable, and designed for people who are always on the go.
Plug & Play: Works instantly—no setup needed!
Compact & Durable: Shock-resistant, waterproof, and built to last.
AI-Ready: Helps process data faster for smarter applications.
---
How It Elevates My Daily Life 🌟
For Work: I can edit videos, manage large databases, and multitask without a hitch.
For Play: Gaming is faster and smoother—no more annoying loading screens!
For Security: My files are encrypted and backed up in seconds.
For AI & Innovation: Perfect for machine learning projects and AI-driven applications.
---
Final Verdict: A Must-Have Investment 💯
The Samsung Portable Renewable State Drive is hands down the best memory device I’ve ever used. Whether you're a creative professional, gamer, business owner, or AI enthusiast, this drive will revolutionize the way you store and access data. If you want speed, security, and top-tier performance, this is the one to get!
Would I recommend it? Absolutely—without hesitation! 🚀💾
Have you tried it yet? Let me know your thoughts! 🔥
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not happy
on May 15, 2025
Posted by: Mp12345
from CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Crap. Would not buy this again. I can't wait for people to lose interest in your program.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy Samsung Brand AmbassadorMay 16, 2025
Mp12345:

Thank you for sharing your review of Samsung’s T5 EVO SSD. We’re sorry your experience didn’t match your expectations.

So we can better understand the problems you’re experiencing and provide you with troubleshooting assistance or warranty service, please reach out to Samsung Customer Support.

1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

We look forward to hearing from you soon.

- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A lot of storage in a small package
on January 8, 2024
Posted by: kbrn2002
from Superior
[This review was collected as part of a promotion.] Wow, this is an impressive option for portable storage. It's amazingly small, fit's easily in the palm of my hand. As you might notice from the uploaded picture this drive is unfortunately a bit of a dust magnet, lol. It doesn't affect performance however. The file transfers are fast. The ability to securely encrypt files is a big bonus, especially if you intend to keep business or financial files stored on this drive. This is a great tool for moving files between devices as well as keeping important files backed up. The only thing that would improve this is to include a USB C to USB A adapter as this only connects via USB C and not all computers have available USB C ports. I'm able to connect this to my desktop, laptop and phone using the USB C so I haven't determined if there would be any decrease in file download/upload speeds using a USB C to A adapter.
I would recommend this to a friend!
Response from The InsidersBy Samsung Brand AmbassadorJanuary 12, 2024
kbrn2002:

Thank you for sharing your experience! We greatly value your feedback and will be shared with our product team.

Should you ever have any questions or need help, please know our team is at your fingertips and always ready to help!

You can reach us at:

1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783


The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/

Thank you for choosing Samsung!

- Samsung Memory
Written by a customer while visiting The Insiders
Customer Rating
5 out of 5
5
Superb Built Quality Samsung T5 EVO Portable SSD
on January 8, 2024
Posted by: lxymoxl
from Flushing
[This review was collected as part of a promotion.] Upon opening the package, you can feel that the built quality of the Samsung T5 EVO Portable SSD is really nice, feels nice in hand, too. Further inspect the product, you notice that the material is really nice. It's USB Type-C connection, the upload speed is really fast, you can also plug it into your smartphone as an external storage room or if you need to transfer all the photos or documents from your smartphone to an external drive, this SSD can will be able to do so. And did I mention that this Samsung T5 EVO Portable SSD is 2 terabytes?
The size of the Samsung T5 EVO Portable SSD is really small so, it's easy to carry around with you.
Overall, I really like the Samsung T5 EVO Portable SSD, another superb product by Samsung. If you are in the market looking for external storage SSD, I would recommend this Samsung T5 EVO Portable SSD.
I would recommend this to a friend!
Response from The InsidersBy Samsung Brand AmbassadorJanuary 12, 2024
lxymoxl:

Thank you for taking the time to share your positive experience. I am happy to see that this compact drive is meeting your needs. The T5 EVO is an ideal choice for gamers and content creators. This SSD is engineered to handle large file transfers while still small and nimble enough to take on the go.

Should you ever have questions or need assistance using this product, please know we’re always here to help.

You can reach us at:

1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/

Thanks for choosing Samsung for your memory storage needs!

- Samsung Memory
Written by a customer while visiting The Insiders
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