Customer reviews from Samsung US
Samsung - T5 EVO Portable SSD 4TB, Up to 460MB/s , USB 3.2 Gen 1, Ideal use for Gamers & Creators - Black
Average customer rating
4.8
(383 Reviews)
Rating breakdown 383 reviews
5 Stars
331
4 Stars
40
3 Stars
6
2 Stars
1
1 Star
5
98%of customers recommend this product.
(
215 out of
220)
Customer Reviews for Samsung - T5 EVO Portable SSD 4TB, Up to 460MB/s , USB 3.2 Gen 1, Ideal use for Gamers & Creators - Black
Customer Rating
1
None
on November 13, 2024
Posted by: Devils
from Topeka kansas
Expertise:Intermediate
[This review was collected as part of a promotion.] Did not work from the beginning and cs wad horrible
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Brand Ambassador, November 13, 2024
Devils:
We appreciate you sharing the issues you’re experiencing with your T5 EVO SSD, and that initial troubleshooting with Support was unable to resolve this. I’m very sorry for the difficulties you’ve experienced with your SSD. We completely understand your frustrations, and we are here to help.
Please do reach out to us again so we can provide further troubleshooting assistance or begin warranty service.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you and to make this right.
- Samsung Memory
We appreciate you sharing the issues you’re experiencing with your T5 EVO SSD, and that initial troubleshooting with Support was unable to resolve this. I’m very sorry for the difficulties you’ve experienced with your SSD. We completely understand your frustrations, and we are here to help.
Please do reach out to us again so we can provide further troubleshooting assistance or begin warranty service.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We hope to hear from you and to make this right.
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
4
LOVE MY NEW SSD 2TƁ EVO
on December 12, 2024
Posted by: Spdracer325i
from Washington state
Expertise:Intermediate
[This review was collected as part of a promotion.] Awesome SSD love the slick black look and with 2TB holds all my data and more
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mind blowing product
on December 13, 2024
Posted by: DeepuNani
from Texas
Expertise:Expert
[This review was collected as part of a promotion.] This was my first purchase and gift to my brother in the store and it's beast. Awesome performance and I still think it works well as my brother keeps all the data in it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Buy at your oen risk
on January 25, 2025
Posted by: Zephyroth
from Puerto Rico
Expertise:Intermediate
[This review was collected as part of a promotion.] First time i use it i do a backup of a 4T SSD that i need to format and when i was goin to transfer the data back to the SSD i got and error and have to format the T5 Evo drive losing all the data
Thankfuly i own a recovery software and manage to recover around 75% of the data on the drive
Now i save some movies hoping i dont have any issues with the T5 SSD again
I love samsung products but they are not perfect
Thankfuly i own a recovery software and manage to recover around 75% of the data on the drive
Now i save some movies hoping i dont have any issues with the T5 SSD again
I love samsung products but they are not perfect
Response from Samsung USBy Samsung Brand Ambassador, January 27, 2025
Zephyroth:
I’m very sorry for the difficulties you’ve experienced with your T5 EVO SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every T5 EVO SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
We look forward to hearing from you.
- Samsung Memory
I’m very sorry for the difficulties you’ve experienced with your T5 EVO SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every T5 EVO SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
We look forward to hearing from you.
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Portable SSD T5 EVO USB 3.2 4TB (Black) –
on March 8, 2025
Posted by: Venkat
Expertise:Expert
[This review was collected as part of a promotion.] The Samsung Portable SSD T5 EVO is a powerhouse of speed, reliability, and massive storage capacity, making it one of the best choices for professionals, content creators, and gamers.
Performance & Speed
With USB 3.2 Gen 1connectivity, the T5 EVO delivers blazing-fast read and write speeds, ensuring quick data transfers. Whether you’re working with high-resolution videos, large design files, or game libraries, this SSD keeps up with demanding workloads effortlessly.
With USB 3.2 Gen 1connectivity, the T5 EVO delivers blazing-fast read and write speeds, ensuring quick data transfers. Whether you’re working with high-resolution videos, large design files, or game libraries, this SSD keeps up with demanding workloads effortlessly.
Massive 4TB Storage
The 4TB capacity provides ample space for all your files, making it ideal for those who require high-capacity storage on the go. It eliminates the hassle of carrying multiple drives, keeping everything in one ultra-compact device.
The 4TB capacity provides ample space for all your files, making it ideal for those who require high-capacity storage on the go. It eliminates the hassle of carrying multiple drives, keeping everything in one ultra-compact device.
Ultra-Portable & Durable Design
Encased in a sleek matte black aluminum body, the T5 EVO is both lightweight and durable. Its shock-resistant build ensures your data is safe, even in rough conditions, while the compact design makes it easy to slip into a pocket or backpack.
Secure & Reliable
Samsung’s AES 256-bit hardware encryption keeps your data protected, making it a great option for professionals handling sensitive files. It’s also compatible with Windows, Mac, and Android, offering seamless plug-and-play functionality.
Encased in a sleek matte black aluminum body, the T5 EVO is both lightweight and durable. Its shock-resistant build ensures your data is safe, even in rough conditions, while the compact design makes it easy to slip into a pocket or backpack.
Secure & Reliable
Samsung’s AES 256-bit hardware encryption keeps your data protected, making it a great option for professionals handling sensitive files. It’s also compatible with Windows, Mac, and Android, offering seamless plug-and-play functionality.
Final Verdict
The Samsung Portable SSD T5 EVO 4TB is an outstanding choice for those who need high-speed, high-capacity, and ultra-reliable portable storage. With top-tier performance, security, and durability, it’s easily one of the best portable SSDs available today.
The Samsung Portable SSD T5 EVO 4TB is an outstanding choice for those who need high-speed, high-capacity, and ultra-reliable portable storage. With top-tier performance, security, and durability, it’s easily one of the best portable SSDs available today.
⭐ Rating: 5/5 – Highly Recommended!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
A Disappointment
on March 29, 2025
Posted by: MichaelH
I purchased this product August 2024. I started off being a satisfied customer. I used my SSD to store my music because I'm a professional DJ. I only used 6.3TBs and it has slowed down Serato DJ Pro on both my Macbooks causing delays with music loading.and performances. I'm not happy with this product
Response from Samsung USBy Samsung Brand Ambassador, March 31, 2025
MichaelH:
Thanks for sharing your experience. I'm sorry that your experience fell short of expectations. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every T5 EVO SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
We hope to hear from you soon.
- Samsung Memory
Thanks for sharing your experience. I'm sorry that your experience fell short of expectations. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every T5 EVO SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
We hope to hear from you soon.
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5
Great capacity and speed!
on April 30, 2025
Posted by: John
from Indianapolis
Expertise:Expert
[This review was collected as part of a promotion.] I've had this for about 3 months now and it's pretty awesome. I love the compact size, the capacity (8TB) is perfect for what I need, file transfer speeds are really good as well and media player access is perfect.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Top notch
on May 13, 2025
Posted by: Maximum
[This review was collected as part of a promotion.] 5 out of 5 top of the line product for handling large amounts of data
Written by a customer while visiting Samsung US