Customer Reviews for Samsung - T5 EVO Portable SSD 4TB, Up to 460MB/s , USB 3.2 Gen 1, Ideal use for Gamers & Creators - Black
Customer Rating
5
Great Buy
on April 21, 2025
Posted by: Lugoemi
from Tampa, Fl
Expertise:Intermediate
[This review was collected as part of a promotion.] I like the product and use it to back up family memories. My ONLY complaint would be that it came with a USB A connector as opposed to a C. Not sure if I have an earlier version but I like it nonetheless.
I purchased this product August 2024. I started off being a satisfied customer. I used my SSD to store my music because I'm a professional DJ. I only used 6.3TBs and it has slowed down Serato DJ Pro on both my Macbooks causing delays with music loading.and performances. I'm not happy with this product
Response from Samsung USBy Samsung Brand Ambassador, March 31, 2025
MichaelH:
Thanks for sharing your experience. I'm sorry that your experience fell short of expectations. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri) 2) Email: samsungmemorysupport@sea.samsung.com 3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every T5 EVO SSD we manufacture with a limited 3-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
[This review was collected as part of a promotion.] The best storage for on the go! Quick install for export import, o and very easy file viewing, , I definitely recommend this device. Just try it you'll love it's covinance like myself.:) happy customer with all my Samsung Devices Phone ,chargers , earbuds, storage ,speakers and more!