Since the weather has been cold, have not had the chance to install the cameras yet, but tested them inside and was very easy to setup and check out the system, really like that they have spot lights that activate with movement or manually.
Response from nightowlsp.comBy Customer Support, January 31, 2023
Thank you for being a Night Owl customer and for the feedback!
I upgraded from the old 1080p system to the 4K and it is a significant improvement. Not only is resolution 4 times better but the night vision is much brighter, the lens angle is wider, and the Night Owl Protect app is significantly better than the old app. The added refinements make this system so much better
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, January 23, 2023
Thank you for being a Night Owl customer and for the feedback!
I defiantly would have passed on this set up all together. How can a company make a set of security cameras, with no audio recording available?? This is my second set of cameras with Night Owl, my first being a WiFi 1080p bundle and they worked so great! I am definitely not happy with these.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Cutomer Support, November 8, 2022
For a Wired System with Audio, you should look into our Wired NVRs. The description for this product indicated the cameras do not have 2-way audio.
These cameras are better than I expected easy set up and work perfectly I had a slight issue about changing the resolution but I didn’t know how to so customer service helped me and they fixed it in just a few minutes! customer service kicks as with this company. can I say kicks as? well I hope so anyway they’re awesome
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, June 15, 2022
Thank you for being a Night Owl customer and for the feedback!
Just had the cameras installed today. As a couple in our 70s, new technology can be difficult for us. I think the night owl will be easy for us to operate.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, June 2, 2022
Thank you for the feedback! We are so happy to hear the product is working well for you.
We hooked this DVR up to another set of cameras already hard wired in our home. (That system was through Q-See who apparently went out of business during the pandemic. The DVR we had for the Q-See system had started making noises and we believe the fan was starting to go). This works perfectly EXCEPT our TV is only HD and we didn't realize it needed to be a 4K in order to put the program onto the TV itself. It works fantastically though via our mobile devices and that actually has been working out well. The DVR is quiet. Eventually we will install the four cameras that came with this DVR.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 5, 2022
Thank you so much for choosing Night Owl! We are happy you chose us to help keep you safe.