Customer reviews from nightowlsp.com
Night Owl - 2-Camera Indoor/Outdoor Wired 4K Security Cameras with 2-Way Audio - White
Average customer rating
4.3
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
57
4 Stars
12
3 Stars
5
2 Stars
4
1 Star
6
86%of customers recommend this product.
(
66 out of
77)
Customer Reviews for Night Owl - 2-Camera Indoor/Outdoor Wired 4K Security Cameras with 2-Way Audio - White
Posted by: Barr
Verified Purchase:Yes
I upgraded to the 2 tb dvr, it seems a little better than the 1tb. Still streams to your mobile device in kbs. If that could become mbs i would actually like this unit. Otherwise i only like it when I'm at the dvr viewing footage. It live streams ok until you select an individual camera then that kbs screws it all up.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Horrible.
on January 17, 2024
Posted by: Puma3
from Idaho
Gender:Female
I will never buy night owl again. And ive been using them since 2016. My 720 and 1080p cameras, and the old dvr are way better then these 4k. I'm so disappointed. Haven't had them for a year and the cameras are already having problems. The new dvr is useless. I don't understand why you guys took all the best features and got rid of them. I'm so mad i can't even explain all the problems I've encountered within the last 9 months.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Home security away from home
on November 11, 2023
Posted by: Tommymcg
from Texas
Gender:Male
Bought this and it was a snap to set up. If you follow the instructions. Works great I am happy with the results. No issues and can see and talk back and forth to any camera from anywhere and it lets you know if it’s a person, motion or vehicle or all 3
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
2
Missing basic features from older systems
on October 28, 2023
Posted by: LongTimeCustomer
from Lake Worth, FL
Gender:Male
Recently purchased one of these new 4K systems. I had a 5 year old 1080P system and thought I would upgrade. Will return as basic features that did exist no longer do. Expected it to be better quality video and add and enhance features from the older application. Not the case. Although the video recording quality seems good, the system is now missing basic features such as being able to record audio. My old system had 2 audio recording channels connected directly to audio cameras. I had an audio camera in the front and rear of my home. New system has no audio recording or playback although sales description have wireless cameras states recording of audio. does not make sense. System only seems to be able to Export video based on "Events". Old system I could set a start and end time for exporting. Sometimes small movements are not part of an Event and the recording of sound would also not be an event but you may want to export with the sound just for timeframe of sound. Have given videos to the police multiple times. Cannot give up that feature. Only reason for "Continuous" recording a channel would be to be able to export a range of time and for sound. Strange that an "Upgrade" would result in less basic features than previous very old systems. Not sure who designs these and decides what features. Time to go elsewhere
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Unreliable System
on August 31, 2023
Posted by: Sean EP
from El Paso, TX
Gender:Male
The cameras disconnect from the DVR frequently regardless if they are one room away from the system or across the building. Their application to view the cameras is buggy and will not connect to the system half the time
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: Praise JESUS
from Texas
Verified Purchase:Yes
Could not be happier with the product and the iPhone app!
>>>> other home security options! Would buy again!
>>>> other home security options! Would buy again!
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, August 3, 2023
We are so happy you are happy. Thank you for the feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
2
Good while it lasted
on April 20, 2023
Posted by: Ed209
from Copperas Cove Texas
Gender:Male
Purchased a DP8 series 12 Channel wired system. Sam's Club. Great clarity fairly easy to install. The android application was useless, after 6 months as it did not connect with my phone. Sadly the hard drive simply stopped operating after 19 months and warranty is only one year.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, April 25, 2023
Check the device's support page for steps on replacing the hard drive.
Written by a customer while visiting nightowlsp.com
Posted by: Ollie
from Olympia, WA
Gender:Male
Verified Purchase:Yes
I have a 4 year old LaView system on one house, it’s Ok. But for my rental house, I got this. And this software is better and quality of system is better too. Glad I got this. Will buy again!
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com