Customer reviews from nightowlsp.com
Night Owl - Indoor AC Powered Plug-In Wireless 3MP Security Camera with Pan, Tilt and 2-Way Audio - White
Average customer rating
4.4
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
15
4 Stars
8
3 Stars
2
2 Stars
1
1 Star
0
92%of customers recommend this product.
(
22 out of
24)
Customer Reviews for Night Owl - Indoor AC Powered Plug-In Wireless 3MP Security Camera with Pan, Tilt and 2-Way Audio - White
Posted by: Mill city guy
from Lowell, MA, United States
Gender:Male
Verified Purchase:Yes
Im very satisfied with these cameras. Would recommend
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: ct37
from Rochester, NY
Gender:Male
Verified Purchase:Yes
I received my system a couple weeks ago and got it installed. The cameras are nice, images are clear and crisp, and there are many things that can be configured with the system giving a lot of flexibility. Out of the box my cameras were not pre-paired to the receiver, so nothing worked. The install guide and online videos didn't help. I did an online chat with Support and they walked me through the pairing process. The Support team was great and the pairing process was easy but it was frustrating that I had to go that step. My other ding on the system is that the configuration interface is very old school. At this point, I would have expected to be able to use a web browser on a laptop to configure the system.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Montana172
from Santo Domingo
Gender:Male
Verified Purchase:Yes
Bought this a month ago and am so pleased with all the features I’m in the us have installed this over seas at my summer house and it’s perfect !
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, March 30, 2022
Thank you for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Posted by: Tennispro
from Alabama
Gender:Male
Verified Purchase:Yes
I thought this system and was told the system would be able to send text to Phone when someone is at the camera un less I have missed it it does not . So if it does not I’m not very happy with the system most other security camera systems do
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, Customer Support, May 2, 2022
Good afternoon. The system does not send "text messages". Rather it can be set to send push notification alerts to your iOS or Android smart device when motion is detected. The alert shows up on your phone and you can click on it to be directed to the app. So... it's similar to a text, but they are push notifications. These can be easily enabled within the app in the settings menu. Thank you for choosing Night Owl.
Written by a customer while visiting nightowlsp.com
Posted by: JoeK
from TEXAS
Gender:Male
Verified Purchase:Yes
I don't often have/take the time for reviews but I believe this deserves a few minutes of my time.
This is the second Night owl system I have purchased. Over all, the systems work very well, however, remote viewing in the app can be a pain due to buffering and failure to load cameras. This is likely due to slow internet speeds available on our end Although I do have some issues with my first system which has very fast internet.
I installed this system in an aircraft hangar yesterday. (8 Cameras) the first camera I installed was 32 feet in the air. I mistakenly dropped the camera from about 34 feet onto concrete floor after bouncing off of a beam. I was 100% sure it was destroyed. I decided to go ahead with the set up and to my amazement, the camera survived that fall with NO visible damage AND connected and still worked perfectly! I have to admit this is a testament to the camera construction.
The setup for the second system was surprisingly simple as it automatically connected to the app already installed on my phone and walked me through from there. That in itself was a real relief.
I had to contact tech support for my first system last week and they were quick and responsive. Had my issue resolved in minutes.
I have 5 large aircraft hangars and will likely purchase 3 more systems in the near future!
This is the second Night owl system I have purchased. Over all, the systems work very well, however, remote viewing in the app can be a pain due to buffering and failure to load cameras. This is likely due to slow internet speeds available on our end Although I do have some issues with my first system which has very fast internet.
I installed this system in an aircraft hangar yesterday. (8 Cameras) the first camera I installed was 32 feet in the air. I mistakenly dropped the camera from about 34 feet onto concrete floor after bouncing off of a beam. I was 100% sure it was destroyed. I decided to go ahead with the set up and to my amazement, the camera survived that fall with NO visible damage AND connected and still worked perfectly! I have to admit this is a testament to the camera construction.
The setup for the second system was surprisingly simple as it automatically connected to the app already installed on my phone and walked me through from there. That in itself was a real relief.
I had to contact tech support for my first system last week and they were quick and responsive. Had my issue resolved in minutes.
I have 5 large aircraft hangars and will likely purchase 3 more systems in the near future!
Response from nightowlsp.comBy Customer Support, Customer Support, May 2, 2022
We appreciate your feedback and the glowing review. Thank you for the continued business and for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Posted by: Janscats
from California
Gender:Male
Verified Purchase:Yes
Super easy installation. All cameras working. Video and recordings are excellent quality. No monthly service charge makes it a great value.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 9, 2022
We are so happy to hear the product is meeting your expectations and performing well. Thank you for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Great NVR and Cameras - bad instruct/procedures
on May 29, 2022
Posted by: Mako Frank
from Merritt Island, FL
Gender:Male
I bought an 8-channel NVR / 4-camera package (wired power, wifi image streaming) for my parents in 2017. They have worked flawlessly for 5 years now though I recall the setup was frustrating. I bought the same package (but 2022 version) recently - having same experience. But when setup I'm confident they will work reliably and as good as the system I had purchased for my parents 5 years ago.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, June 2, 2022
Thank you for your feeback!
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Need new
on August 1, 2022
Posted by: SammyC
from Quinton Al
Gender:Male
Love my system it’s a WNVR -C20-81 but I need an additional camera but can’t find one.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, August 2, 2022
Thank you so much for choosing Night Owl! You can check with any of our Authorized Resellers (list can be found on nightowlsp.com).
Written by a customer while visiting nightowlsp.com