Customer reviews from Western Digital
WD - P10 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
Average customer rating
2.8
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
4
4 Stars
0
3 Stars
2
2 Stars
0
1 Star
5
50%of customers recommend this product.
(
4 out of
8)
Customer Reviews for WD - P10 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black
Posted by: Jeff K
Verified Purchase:Yes
I am very pleased with this external hard drive. I like the form factor and it works great as an external back up for my new MacBook Pro. Nice job WD
Written by a customer while visiting Western Digital
Customer Rating
5
Great for PC Desktop Storage and Gaming
on February 6, 2025
Posted by: DellGamer
I bought a WD Black P30 and that thing was very slow and temps for some reason was up to 60c idle. So i took it back and Bought this WD Black 2TB P10 and not only is it faster, but way more cooler , temps at idle is 33c and gaming is 47c. Yes i use the P10 on my Dell Workstation for Storage and Installing and playing Games and its working just fine.
I highly recommenced you get this and again you can use this for PC gaming, no problems.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Customer Rating
5
Easy to use, for the PS5 and also have the 1tb mic
on December 8, 2024
Posted by: Robbu
Just got this WD Black, very happy with it!!!!!!!!
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Customer Rating
1
Not working.
on September 26, 2024
Posted by: Lost gamer
It doesn't work anymore.I didn't have it for maybe a year.It just quit working. Not coming up on my Xbox one anymore.I lost all my games.
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, September 27, 2024
Hello,
We are sorry to hear about your user experience with WD_Black P10 Game Drive HDD. Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You can open a support ticket on the given link, the customer support team get back to you in a earliest possible time. Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/ We will be happy to assist you.
We are sorry to hear about your user experience with WD_Black P10 Game Drive HDD. Please let us confirm that there can be multiple factors that may work with or against the drive and we would like to have the opportunity to address your concerns directly as we think there were greater underlying causes that needed to be investigated with care resulting to a positive outcome.
You can open a support ticket on the given link, the customer support team get back to you in a earliest possible time. Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/ We will be happy to assist you.
Written by a customer while visiting Western Digital
Customer Rating
3
Its only works on PS4
on August 3, 2024
Posted by: Bob54
Great for saving your PS4 games, but doesn’t connect to PS5.
The PS5 console doesn’t recognize it.
Can’t play my PS4 games on PS5.
The PS5 console doesn’t recognize it.
Can’t play my PS4 games on PS5.
I would recommend this to a friend!
Response from Western DigitalBy SM OLS, August 14, 2024
Hello Bob54,
We are sorry for the inconvenience caused to you. Please be informed that in WD_Black P10 Game Drive playStation 5 (play PS4 games, you can only store PS5 games).
Please get in touch with our technical support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb the customer support team will contact you as soon as possible.
We are sorry for the inconvenience caused to you. Please be informed that in WD_Black P10 Game Drive playStation 5 (play PS4 games, you can only store PS5 games).
Please get in touch with our technical support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb the customer support team will contact you as soon as possible.
Written by a customer while visiting Western Digital
Customer Rating
1
Does Not Work.
on June 22, 2024
Posted by: SA..
Does not work when I try to load up a game I tried everything fix it, formatting repairing everything still does not load and sometimes not even download games a piece of junk a snipping disk inside of it.
Response from Western DigitalBy SM OLS, June 24, 2024
Hello,
We are sorry to hear about your user experience with WD_Black P10 Game Drive Hard Drives. We apologize if you are experiencing any problems with your drive. We recommend that you contact our technical support team directly as we will be happy to assist you in troubleshooting any drive-related issues.
We request you to open a support ticket at https://support-en.wd.com/app/ask/session/ with a brief query and possible error screenshot, the customer support team will contact you as soon as possible.
We are sorry to hear about your user experience with WD_Black P10 Game Drive Hard Drives. We apologize if you are experiencing any problems with your drive. We recommend that you contact our technical support team directly as we will be happy to assist you in troubleshooting any drive-related issues.
We request you to open a support ticket at https://support-en.wd.com/app/ask/session/ with a brief query and possible error screenshot, the customer support team will contact you as soon as possible.
Written by a customer while visiting Western Digital
Customer Rating
5
worked good for a while, something erased
on May 27, 2024
Posted by: phoenix57floyd
RAN across a problem with the program on it using my ps4 I need extra download program added to it that got misplaced on my gaming system.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Customer Rating
3
Both side bulge
on May 14, 2024
Posted by: Jim123
Both side top and bottom panel are not flat, bulge a little bit, so you put it on desk its not stable and even, may cause viberation
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, May 17, 2024
Hello Jim123,
We are sorry for the inconvenience caused to you. We will discuss this with our concern team and take steps to ensure this does not happen again.
If you have any specific concerns or require technical support, Please feel free to contact us directly at www.westerndigital.com/support the customer support team get back to you in a earliest possible time.
We are sorry for the inconvenience caused to you. We will discuss this with our concern team and take steps to ensure this does not happen again.
If you have any specific concerns or require technical support, Please feel free to contact us directly at www.westerndigital.com/support the customer support team get back to you in a earliest possible time.
Written by a customer while visiting Western Digital