Customer reviews from otterbox.com
OtterBox - Defender Series Pro XT Hard Shell for Samsung Galaxy S24+ - Dark Side
Average customer rating
4
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
7
4 Stars
0
3 Stars
2
2 Stars
1
1 Star
1
50%of customers recommend this product.
(
5 out of
10)
Customer Reviews for OtterBox - Defender Series Pro XT Hard Shell for Samsung Galaxy S24+ - Dark Side
Posted by: Rich Z
Verified Purchase:Yes
With all the junk out there, Otter is the only brand worth buying. We have been buying Otter cases for years. They hold up really well. This one is by far my favorite case to date
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
The case is great. The screen protector is ok, but I may need a replacement because it hasn't bee sticking correctly and now has some bubbles but overall, i am happy with the protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: RaRa
Verified Purchase:Yes
This case easily stains. I have the one with the pink edges. When I put it in my pocket the ink from my pants stained the color so now it doesn't really look pink anymore and ive only had it for 2 weeks. Ive also tried to remove the stains but nothing will work.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, February 20, 2024
Hello! We are so sorry to hear that you have experienced a discoloration issue with your Defender Series XT case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Plain Jane
Verified Purchase:Yes
First Otterbox. Haven't had it that long, haven't dropped my phone yet. Hate the lack of colors or designs compared to the competition. Verizon store had black or hot pink. Highest prices for plain cases. Ordered mine from the Otterbox website thinking I would have a better selection. Nope, ended up getting a clear case trimmed with a dusty pink. Better then hot pink just not many feminine colors to choose from and still cost twice as much so it better be worth it. Gave up individuality for functionality. Sad...why cant I have both?
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Customer Rating
3
its finnicky to keep together at charge port,
on October 13, 2024
Posted by: guy j
Verified Purchase:Yes
not great like a heavier case, this requires too much to post review
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, Customer Service, October 14, 2024
Hello! Should any questions arise as you enjoy this case, please know our Customer Service Team is happy to help!
Written by a customer while visiting otterbox.com
Posted by: Amy Lens
Verified Purchase:Yes
I gave it 3 stars because as phone cover it as good as the otterbox covers go as far as protection but it does not work well with screen protector.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, December 23, 2024
Hello Amy! Thank you for the feedback on our Defender XT case for the Samsung Galaxy S24+. We do recommend using our screen protectors with our cases for complete compatibility and full Otter protection!
Written by a customer while visiting otterbox.com
Posted by: Dan J
Verified Purchase:Yes
Nice case. I like the new clear design better then the older models
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Rico
Verified Purchase:Yes
Great product, easy to put over the phone. I dropped my phone shortly after I put the Defender case on, no damage to the phone.100 percent satisfied.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com