Customer reviews from maytag.com
Maytag - 24 inch Top Control Built-In Stainless Steel Tub Dishwasher with Heated Dry and 51 dBa - Stainless Steel
Average customer rating
4.2
(142 Reviews)
Rating breakdown 142 reviews
5 Stars
80
4 Stars
32
3 Stars
16
2 Stars
8
1 Star
6
83%of customers recommend this product.
(
59 out of
71)
Customer Reviews for Maytag - 24 inch Top Control Built-In Stainless Steel Tub Dishwasher with Heated Dry and 51 dBa - Stainless Steel
Customer Rating
1
Two fails
on September 1, 2026
Posted by: Twofails12
after owning two Maytag dishwashers in approximately four years, I’ve reached the point where I simply cannot justify spending money on another Maytag appliance.
My previous dishwasher was a higher-end Maytag model that failed because of a control board issue. When I replaced it, I actually stayed with Maytag, but deliberately moved to a less expensive, simpler model because I hoped it might prove more reliable.
That dishwasher, is now approximately one year old and is already experiencing another apparent control/electronics failure. The controls become completely unresponsive. Disconnecting power temporarily restores operation, but the problem returns.
So in roughly four years, I have purchased two Maytag dishwashers and experienced control-related failures with both of them.
After the first failure, I gave Maytag another chance. I even changed models and price points. The second machine has now given me essentially the same reason not to trust it.
There is simply no evidence from my experience that spending money on another Maytag dishwasher would be a sensible decision. Replacing this machine with another Maytag would mean trusting that the third dishwasher will somehow be more reliable than the first two, and your response to this failure has given me no reason to take that gamble.
Maytag has built much of its reputation around dependability. My experience has been the opposite: two dishwashers, two control-related failures, approximately four years.
No, I would not recommend this to a friend.
Response from maytag.comBy Maytag Social Care Team, Consumer Care, September 2, 2026
Thank you for bringing this to our attention.
We regret that you are having these concerns with your Maytag® Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you. Please feel free to use any of the options below:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #24808940, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
We regret that you are having these concerns with your Maytag® Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you. Please feel free to use any of the options below:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #24808940, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
3
Disappointed!
on June 18, 2026
Posted by: Stunned
After 20 months this dishwasher had 2 repairs The motor and the bottom air that distributes water to the dishes It needs a 3rd repair , it stopped drying. But after 4 phone call that included speaking to over 18 people Maytag points to D&G for the warranty repair. Domestic and General stand on we can repair it after it is removed from underneath counter to access it. 5 year Warranty should say to move it and we will repair it
No, I would not recommend this to a friend.
Written by a customer while visiting maytag.com
Customer Rating
1
Short life span!
on June 9, 2026
Posted by: Jhessic
Suddenly stopped working within 2 years! I don't feel the life span should be this short. The dishwasher will not turn on from the panel. It suddenly starts running on its own without me running it; it's so annoying i had to disconnect it. I tried all the troubleshooting and it did not work.
No, I would not recommend this to a friend.
Response from maytag.comBy Branded Team, Consumer Care, June 12, 2026
Thank you for bringing this to our attention.
We regret that you are having these concerns with your Maytag® Dishwasher not starting. We value all of our customers, and we would like the opportunity to look into this further for you. Please feel free to use any of the options below:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 973626.
We’re looking forward to hearing from you.
Marie Q
We regret that you are having these concerns with your Maytag® Dishwasher not starting. We value all of our customers, and we would like the opportunity to look into this further for you. Please feel free to use any of the options below:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 973626.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
2
problems
on April 12, 2026
Posted by: Roger 1992
from Howards grove Wi.
Have had this dishwasher for a year and a few months, worked well at first, but now it doesn't finish a cycle and doesn't dry dishes. Turns on all by its self and runs a rinse cycle. Have reset machine hasn't made a difference.
I would recommend this to a friend!
Response from maytag.comBy Consumer Care, April 13, 2026
Thank you for bringing this to our attention.
We regret that you are having these concerns with your Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you. Please feel free to use any of the options below:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 947724.
We’re looking forward to hearing from you.
Marie Q
We regret that you are having these concerns with your Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you. Please feel free to use any of the options below:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 947724.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
1
Terrible experience
on March 16, 2026
Posted by: Carinadee
Our mdst4224pz dishwasher stopped working (dirty dishes after cycle)after only 16 mo. Of mild use.
My husband completed all the troubleshooting recommendations with no success.
Unsatisfied, would not recommend.
My husband completed all the troubleshooting recommendations with no success.
Unsatisfied, would not recommend.
Response from maytag.comBy Branded Team, Consumer Care, March 19, 2026
Thank you for your review. We regret to hear that your Dishwasher is not living up to your standards.
This guide provides simple solutions for common dishwasher problems involving water, cleaning agents, and proper usage.
I. Water Flow
Good cleaning requires proper water flow. Check this first if the dishes are dirty or the cycles stop.
Water Valve: Ensure the main water valve is fully open. Partial closure reduces pressure/volume.
Pressure: Home water pressure needs to be 20–120 psi.
Safety Systems: Check that flood safety devices or shut-off valves haven't tripped.
Whirlpool Leak System: If the system detects a leak, it drains the tub and flashes a light. Find and fix the leak source.
II. Chemistry: Detergent, Rinse Aid, and Heat
Perfect results come from the right mix of heat and chemicals.
Rinse Aid is Essential: Keep the dispenser full! It improves drying by preventing droplets and fights hard water deposits (spots, film, etching).
Use Heat: Use a high-temperature option (like Sani-Rinse) for better grease removal, sanitation, and detergent performance.
Detergent Tips: Quality matters.
Use Tablets: We recommend high-quality, pre-measured tablets/packs in the main dispenser; they outperform most powders/gels.
Detergent ONLY: Do NOT use hand dish soap. Suds will cause leaks and stop cleaning. Wait for the suds to vanish before running the machine.
Keep it Fresh: Use fresh (non-clumpy) detergent added just before the cycle.
Hard Water Fix: For very hard water (15+ grains/gallon), install a water softener to eliminate scale and white film.
III. Loading and Cleaning
Proper loading ensures full coverage, and cleaning prevents buildup.
Load Smart: Do not overload. Overcrowding blocks spray and prevents proper rinsing/drying.
Angle Inward: Face bowls/plates toward the center for better spray coverage and drainage.
Plastics on Top: Place plastics on the top or third rack to prevent melting and blocking the spray arms. Keep off the lower rack.
Clean the Machine: Regularly clean the interior to remove scale and residue that causes cloudy glassware.
Cleaner: Use affresh® Dishwasher Cleaner tablets.
DIY: Run an empty cycle with a small bowl of white vinegar on the lower rack to break down scale/gunk.
If you need further assistance please reach out to us directly at any of the options below:
Facebook: https://tinyurl.com/Maytag-Facebook
Instagram: https://tinyurl.com/Maytag-Corp-Instagram
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #935738.
We’re looking forward to hearing from you.
Christy T
This guide provides simple solutions for common dishwasher problems involving water, cleaning agents, and proper usage.
I. Water Flow
Good cleaning requires proper water flow. Check this first if the dishes are dirty or the cycles stop.
Water Valve: Ensure the main water valve is fully open. Partial closure reduces pressure/volume.
Pressure: Home water pressure needs to be 20–120 psi.
Safety Systems: Check that flood safety devices or shut-off valves haven't tripped.
Whirlpool Leak System: If the system detects a leak, it drains the tub and flashes a light. Find and fix the leak source.
II. Chemistry: Detergent, Rinse Aid, and Heat
Perfect results come from the right mix of heat and chemicals.
Rinse Aid is Essential: Keep the dispenser full! It improves drying by preventing droplets and fights hard water deposits (spots, film, etching).
Use Heat: Use a high-temperature option (like Sani-Rinse) for better grease removal, sanitation, and detergent performance.
Detergent Tips: Quality matters.
Use Tablets: We recommend high-quality, pre-measured tablets/packs in the main dispenser; they outperform most powders/gels.
Detergent ONLY: Do NOT use hand dish soap. Suds will cause leaks and stop cleaning. Wait for the suds to vanish before running the machine.
Keep it Fresh: Use fresh (non-clumpy) detergent added just before the cycle.
Hard Water Fix: For very hard water (15+ grains/gallon), install a water softener to eliminate scale and white film.
III. Loading and Cleaning
Proper loading ensures full coverage, and cleaning prevents buildup.
Load Smart: Do not overload. Overcrowding blocks spray and prevents proper rinsing/drying.
Angle Inward: Face bowls/plates toward the center for better spray coverage and drainage.
Plastics on Top: Place plastics on the top or third rack to prevent melting and blocking the spray arms. Keep off the lower rack.
Clean the Machine: Regularly clean the interior to remove scale and residue that causes cloudy glassware.
Cleaner: Use affresh® Dishwasher Cleaner tablets.
DIY: Run an empty cycle with a small bowl of white vinegar on the lower rack to break down scale/gunk.
If you need further assistance please reach out to us directly at any of the options below:
Facebook: https://tinyurl.com/Maytag-Facebook
Instagram: https://tinyurl.com/Maytag-Corp-Instagram
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #935738.
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting maytag.com
Customer Rating
4
perfect design.
on March 11, 2026
Posted by: Sandy's kitcen
[This review was collected as part of a promotion.] the look fits great and the function works just as wel.
Written by a customer while visiting maytag.com
Customer Rating
5
A thumbs up!
on February 16, 2026
Posted by: Chas 958
from Michigan
[This review was collected as part of a promotion.] It’s exactly what I would expect Maytag! We can hardly hear it running and the dishes a spotless
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5
on February 10, 2026
Posted by: Mickeyj
[This review was collected as part of a promotion.] performs just as I hoped it would! I no longer have to wash the dishes before I put them in the dishwasher!!!
Written by a customer while visiting maytag.com