Customer reviews from nightowlsp.com
Night Owl - 10-Channel, 8-Camera Indoor/Outdoor Wireless 2K 1TB NVR Security System with 2-Way Audio - Black/White
Average customer rating
4
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
39
4 Stars
16
3 Stars
10
2 Stars
4
1 Star
8
80%of customers recommend this product.
(
52 out of
65)
Customer Reviews for Night Owl - 10-Channel, 8-Camera Indoor/Outdoor Wireless 2K 1TB NVR Security System with 2-Way Audio - Black/White
Posted by: Rick R
from Wisconsin
Gender:Male
Verified Purchase:Yes
You should sell 50 ft cables and adapters for this antenna the 9 ft doesn't do much as far as extending signal on a house of our size
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 5, 2022
Most of our 1080p wireless cameras can be installed up to 300 ft. from your wireless device. Please note this is with direct line of sight. The more obstacles between your camera and wireless device, the weaker the signal strength. Thank you for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Posted by: JoeK
from TEXAS
Gender:Male
Verified Purchase:Yes
I don't often have/take the time for reviews but I believe this deserves a few minutes of my time.
This is the second Night owl system I have purchased. Over all, the systems work very well, however, remote viewing in the app can be a pain due to buffering and failure to load cameras. This is likely due to slow internet speeds available on our end Although I do have some issues with my first system which has very fast internet.
I installed this system in an aircraft hangar yesterday. (8 Cameras) the first camera I installed was 32 feet in the air. I mistakenly dropped the camera from about 34 feet onto concrete floor after bouncing off of a beam. I was 100% sure it was destroyed. I decided to go ahead with the set up and to my amazement, the camera survived that fall with NO visible damage AND connected and still worked perfectly! I have to admit this is a testament to the camera construction.
The setup for the second system was surprisingly simple as it automatically connected to the app already installed on my phone and walked me through from there. That in itself was a real relief.
I had to contact tech support for my first system last week and they were quick and responsive. Had my issue resolved in minutes.
I have 5 large aircraft hangars and will likely purchase 3 more systems in the near future!
This is the second Night owl system I have purchased. Over all, the systems work very well, however, remote viewing in the app can be a pain due to buffering and failure to load cameras. This is likely due to slow internet speeds available on our end Although I do have some issues with my first system which has very fast internet.
I installed this system in an aircraft hangar yesterday. (8 Cameras) the first camera I installed was 32 feet in the air. I mistakenly dropped the camera from about 34 feet onto concrete floor after bouncing off of a beam. I was 100% sure it was destroyed. I decided to go ahead with the set up and to my amazement, the camera survived that fall with NO visible damage AND connected and still worked perfectly! I have to admit this is a testament to the camera construction.
The setup for the second system was surprisingly simple as it automatically connected to the app already installed on my phone and walked me through from there. That in itself was a real relief.
I had to contact tech support for my first system last week and they were quick and responsive. Had my issue resolved in minutes.
I have 5 large aircraft hangars and will likely purchase 3 more systems in the near future!
Response from nightowlsp.comBy Customer Support, Customer Support, May 2, 2022
We appreciate your feedback and the glowing review. Thank you for the continued business and for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Posted by: Tennispro
from Alabama
Gender:Male
Verified Purchase:Yes
I thought this system and was told the system would be able to send text to Phone when someone is at the camera un less I have missed it it does not . So if it does not I’m not very happy with the system most other security camera systems do
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, Customer Support, May 2, 2022
Good afternoon. The system does not send "text messages". Rather it can be set to send push notification alerts to your iOS or Android smart device when motion is detected. The alert shows up on your phone and you can click on it to be directed to the app. So... it's similar to a text, but they are push notifications. These can be easily enabled within the app in the settings menu. Thank you for choosing Night Owl.
Written by a customer while visiting nightowlsp.com
Customer Rating
5
My Florida cameras
on April 22, 2022
Posted by: sparkler
from Arcadia FL
Gender:Male
This is the 2nd set of cameras be bought and this set up is at our Florida home and it works GREAT we really like the how easy it is the just grab your phone and look everything over in livee time in just seconds. Very pleased.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, April 25, 2022
Thank you for being a Night Owl customer!
Written by a customer while visiting nightowlsp.com
Posted by: Jen_Jen
from Chicago
Gender:Female
Verified Purchase:Yes
Unfortunately it didn't work for me. It's too short for the area I need it to stretch to.
Please make these antenna longer than10 ft. I bought 2 one for a camera that's on my garage and the other for the NVR just to hopefully provide a better signal to where I need it. The one I connected to the NVR didn't seem to work with the other cameras around the house. Even though the signal aren't terrible in those areas. I just wanted to see if I would get a full 4 bar signal on them currently they are all 3 bars. Maybe the antenna connected to the NVR only works in conjuction with an antenna connected to a camera. On a positive note, shipping was fast.
Please make these antenna longer than10 ft. I bought 2 one for a camera that's on my garage and the other for the NVR just to hopefully provide a better signal to where I need it. The one I connected to the NVR didn't seem to work with the other cameras around the house. Even though the signal aren't terrible in those areas. I just wanted to see if I would get a full 4 bar signal on them currently they are all 3 bars. Maybe the antenna connected to the NVR only works in conjuction with an antenna connected to a camera. On a positive note, shipping was fast.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: Charles T
from Clarksville, IN
Gender:Male
Verified Purchase:Yes
If I put the cameras on the outside of the building with the WIFI, but leave these long-wired antennas inside the building, they work great. However, the only camera that's outside the building, even with the amplifier and the long antenna, still doesn't work. It's a metal building, so there's nothing I can do about it.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
3
Good Range Extender - Would like some improvements
on April 9, 2022
Posted by: Carp
from Virginia
Gender:Male
Verified Purchase:Yes
this antenna is essential for adding flexibility to wireless camera coverage, and it works well. My first improvement request would be an option for additional cord length. Secondly, the BNC type cord connection is kind of fragile as is the magnetic base. Both come apart easily. However, I have purchased about a dozen, and I will continue to use this product.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: silver cloud
Gender:Male
Verified Purchase:Yes
The cameras do not go 300'. They are open in line of sight; no buildings, walls, etc. The ma is more like 150-200'. Otherwise the software and overall product are as expected.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com