Customer Reviews for Night Owl - 10-Channel, 8-Camera Indoor/Outdoor Wireless 2K 1TB NVR Security System with 2-Way Audio - Black/White
Customer Rating
3
One location not working
on August 6, 2023
Posted by: Mike J
from Milwaukee WI
Gender:Male
I really like my Night Owl system but have one camera that I can't get to connect. I know the location is not ideal so I bought the extender antenna but it's still not working on a consistent basis. Occasionally I get a signal but not very often. This tells me I'm close but need something a bit better. Anyone have any ideas on a better antenna? I can't really move it closer so adding cable isn't going to help. Thanks
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, August 9, 2023
Thank you for the feedback. Please keep in mind, obstacles located between your camera and wireless device will impact the signal strength. When your wireless signal is transmitted through various materials, such as walls and windows, the signal strength is affected. Though the wireless device and camera may be very close in proximity, you could still notice high signal interference if the signal passes through certain obstacles. For instance, if the signal passes through a concrete wall it will be severely weakened.
So I bought the Night Owl 4K NVR System with 8 ethernet and 4 Wi-Fi cameras, Ihave had the NVR for over 8 months. and purchased the extra cameras a week or so ago. I can't say enough good things about the entire system and cameras. Clear and perfect picture quality and features that a pro system would have, for the price you can't beat Night Owl period!!!!!!!!!!!!!!
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, August 7, 2023
Thank you for the feedback! We are so happy you are happy!
I was so excited when I read that I could pair my cameras up via bluetooth, without having to connect the system to a monitor! Then I had a problem with one camera showing my green plants as pink. #1 The instructions and website are not helpful and I finally had to use Chat. (My chat tech was great!) #2 It seems that the PC based system for my user dashboard is NOT functioning. #3 So, Unfortunately, I now have to drag a monitor to the room with the Wifi base, delete this camera from the system with access VIA A MONITOR, and then pair and add it again. Very disappointing and primitive for what was paid.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, May 30, 2023
To be totally honest, it's been touch and go. I r&I'd the antenna about a week and a half ago. At first it had trouble marrying the base unit. It lasted until a thunderstorm hit. The signal came back with no adjustments in about 6 hours. Overall, a few hiccups. My only option, I'll keep it.
I have old 2016 and 2019 wired Night Owl systems. The settings in the DVR are amazing when looking via a monitor. I can play, fast forward (16X), fast back (16x) , skip forward, and skip back. These new systems, there is only play and fast forward (8x). NO skip ahead. On my old system, when I have it on 16x, I can also manually jump head with a mouse to any point in the timeline and it stays on 16x. This one, the no skip ahead is annoying but when I have it on 8x and manually try to jump ahead with the mouse, it turns off the 8x so if your looking for something, your continuously having to click the fast button over and over and over....cameras are a step up from my 720p cameras but the NVR is back in the 90s. If you didn't know the old system, you wouldn't know what your missing with the new system. I think I'll buy new wired cameras and use the old DVRs.
HI, can these antenna wire be extended more than 9 feet? If not, is there a reason like it just won't work with over 9 feet of wire. 9 feet is not enough. Thank you