Customer reviews from brother-usa.com
Brother - 103-Stitch Computerized Sewing and Embroidery Machine - White
Average customer rating
4.5
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
51
4 Stars
9
3 Stars
7
2 Stars
2
1 Star
1
100%of customers recommend this product.
(
19 out of
19)
Customer Reviews for Brother - 103-Stitch Computerized Sewing and Embroidery Machine - White
Customer Rating
5
Easy to use
on August 24, 2023
Posted by: Patricia
from California
I love this sewing and embroidery machine, is very easy to use it
Written by a customer while visiting brother-usa.com
Customer Rating
2
Bad wifi Connection
on August 24, 2023
Posted by: Anonymous
This is a nice embroidery machine. But it would not connect to my wifi. I tried everything! Even had my wifi provider come to my house. No luck, it would, then it wouldn’t. I sent it back!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Amazing machine!
on May 9, 2023
Posted by: Keho
from Massachusetts
[This review was collected as part of a promotion.] What is not to love about this Brother SE700 embroidery and sewing machine?!?! So many features and functions. I am still new to the craft of sewing, but instructions are easy to follow. Loving the touch screen too!! Next project will be making monogrammed towels for gifts. I highly recommend you give this amazing, well crafted machine a try.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Don’t waste your time.
on November 27, 2024
Posted by: Kayla
from West Palm Beach FL
It was good when I first got it, but definitely not anymore. It keeps messing up my embroidery designs, and does not work smoothly, mind you I haven’t used it much either! Lets just say I’m looking for another machine to replace this thing.
Response from brother-usa.comBy Brother Customer Service, December 2, 2024
Thanks for taking the time to review your experience with the Brother SE700. We appreciate your feedback. I’m sorry to hear that you are having designs issues with the Brother SE700. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Please contact us directly at:
https://www.brother-usa.com/support/SE700
https://www.brother-usa.com/support/SE700
Response from brother-usa.comBy Brother Customer Service, November 1, 2024
Thanks for taking the time to review your experience with the Brother SE700. We appreciate your feedback. I’m sorry to hear that you had some issues with the Brother SE700. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/SE700
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/SE700
Written by a customer while visiting brother-usa.com
Customer Rating
5
Well beyond what I expected
on May 31, 2024
Posted by: Anonymous
from San Antonio, Texas
I bought this with the intention of doing my own work shirts. A bit of a learning curve but paired with a good digitizing software and a few weeks of tutorials on youtube and several tests I am now confidently printing my logo'd workshirts. I have created from scratch my RC club logo.
As a 57 year old I am a 100 percent newby in regards to sewing and embroidery. I could not be happier with my experiance and the machine.
As a 57 year old I am a 100 percent newby in regards to sewing and embroidery. I could not be happier with my experiance and the machine.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Instruct aren’t helping.
on March 8, 2023
Posted by: Michele
from Nevada
Still unable to engage the auto threading features
Response from brother-usa.comBy Brother, Customer Service, March 16, 2023
We apologize for any inconvenience and we are sorry to hear that your automatic needle threader is not working on your Brother SE700. Please see the link below for further assistance:
https://www.youtube.com/embed/erNEnNLooMA?cc_load_policy=1&rel=0
If you are still experiencing the same issue, please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://www.youtube.com/embed/erNEnNLooMA?cc_load_policy=1&rel=0
If you are still experiencing the same issue, please contact Brother Customer Service at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
3
I need help with figuring out downloading images.
on July 5, 2024
Posted by: Lorene
from Ashdown, AR
I like my machine but I'm not able to download images.
Response from brother-usa.comBy Brother Customer Service, July 8, 2024
We understand you're experiencing issues downloading images with your Brother SE700 machine. We'd like to help. Please contact our Customer Service department and we will work with you to resolve these issues. Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
3
Not sure if this machine is a lemon or not
on September 23, 2024
Posted by: Pugmamma
I only used the machine twice for routine sewing, and the needle broke after the 2nd time.
Response from brother-usa.comBy Brother Customer Service, September 25, 2024
Thanks for taking the time to review your experience with the Brother SE700. We appreciate your feedback. I’m sorry to hear that you are having broken needle issues with the Brother SE700. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_se700eus&faqid=faqh00101096_003
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_se700eus&faqid=faqh00000633_014
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_se700eus&faqid=faqh00101511_003
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32407190003/workspaceContext/workspace/processedPrint/Answer/154027
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/SE700
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_se700eus&faqid=faqh00101096_003
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_se700eus&faqid=faqh00000633_014
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_se700eus&faqid=faqh00101511_003
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32407190003/workspaceContext/workspace/processedPrint/Answer/154027
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/SE700
Written by a customer while visiting brother-usa.com