Customer reviews from brother-usa.com
Brother - 103-Stitch Computerized Sewing and Embroidery Machine - White
Average customer rating
4.5
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
45
4 Stars
9
3 Stars
6
2 Stars
2
1 Star
1
100%of customers recommend this product.
(
19 out of
19)
Customer Reviews for Brother - 103-Stitch Computerized Sewing and Embroidery Machine - White
Customer Rating
5
Amazing machine!
on May 9, 2023
Posted by: Keho
from Massachusetts
[This review was collected as part of a promotion.] What is not to love about this Brother SE700 embroidery and sewing machine?!?! So many features and functions. I am still new to the craft of sewing, but instructions are easy to follow. Loving the touch screen too!! Next project will be making monogrammed towels for gifts. I highly recommend you give this amazing, well crafted machine a try.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Don’t waste your time.
on November 27, 2024
Posted by: Kayla
from West Palm Beach FL
It was good when I first got it, but definitely not anymore. It keeps messing up my embroidery designs, and does not work smoothly, mind you I haven’t used it much either! Lets just say I’m looking for another machine to replace this thing.
Response from brother-usa.comBy Brother Customer Service, December 2, 2024
Thanks for taking the time to review your experience with the Brother SE700. We appreciate your feedback. I’m sorry to hear that you are having designs issues with the Brother SE700. I sincerely apologize for any inconvenience this issue may have caused you. We would love to hear from you with more details to be able to better assist you. Please contact us directly at:
https://www.brother-usa.com/support/SE700
https://www.brother-usa.com/support/SE700
Response from brother-usa.comBy Brother Customer Service, November 1, 2024
Thanks for taking the time to review your experience with the Brother SE700. We appreciate your feedback. I’m sorry to hear that you had some issues with the Brother SE700. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/SE700
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/SE700
Written by a customer while visiting brother-usa.com
Customer Rating
5
Well beyond what I expected
on May 31, 2024
Posted by: Anonymous
from San Antonio, Texas
I bought this with the intention of doing my own work shirts. A bit of a learning curve but paired with a good digitizing software and a few weeks of tutorials on youtube and several tests I am now confidently printing my logo'd workshirts. I have created from scratch my RC club logo.
As a 57 year old I am a 100 percent newby in regards to sewing and embroidery. I could not be happier with my experiance and the machine.
As a 57 year old I am a 100 percent newby in regards to sewing and embroidery. I could not be happier with my experiance and the machine.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Not sure if this machine is a lemon or not
on September 23, 2024
Posted by: Pugmamma
I only used the machine twice for routine sewing, and the needle broke after the 2nd time.
Response from brother-usa.comBy Brother Customer Service, September 25, 2024
Thanks for taking the time to review your experience with the Brother SE700. We appreciate your feedback. I’m sorry to hear that you are having broken needle issues with the Brother SE700. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_se700eus&faqid=faqh00101096_003
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_se700eus&faqid=faqh00000633_014
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_se700eus&faqid=faqh00101511_003
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32407190003/workspaceContext/workspace/processedPrint/Answer/154027
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/SE700
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_se700eus&faqid=faqh00101096_003
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_se700eus&faqid=faqh00000633_014
Answer Link: https://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hf_se700eus&faqid=faqh00101511_003
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32407190003/workspaceContext/workspace/processedPrint/Answer/154027
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/SE700
Written by a customer while visiting brother-usa.com
Customer Rating
3
Instruct aren’t helping.
on March 8, 2023
Posted by: Michele
from Nevada
Still unable to engage the auto threading features
Response from brother-usa.comBy Brother, Customer Service, March 16, 2023
We apologize for any inconvenience and we are sorry to hear that your automatic needle threader is not working on your Brother SE700. Please see the link below for further assistance:
https://www.youtube.com/embed/erNEnNLooMA?cc_load_policy=1&rel=0
If you are still experiencing the same issue, please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://www.youtube.com/embed/erNEnNLooMA?cc_load_policy=1&rel=0
If you are still experiencing the same issue, please contact Brother Customer Service at:
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great features!
on March 30, 2023
Posted by: Jlyn56
from Rotterdam ny
[This review was collected as part of a promotion.] Absolutely love that this is a sewing machine and embroider all in one! Super simple to change from one to the other! Love that there’s an app for you to download, so you can upload anything you want to the embroider part of this! The touch screen is super simple to use as well! Not hard to follow the instructions, super simple if you somewhat have an idea about sewing! Absolutely love this machine! Highly recommend! Even for beginners !
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Touchscreen ease with so many amazing features!
on March 31, 2023
Posted by: Limom
from Port Jefferson Station NY
[This review was collected as part of a promotion.] I absolutely love my Brother SE700 embroidery and sewing machine! So many great features including the bright LED light, the 10 styles of one step auto buttonholes, 10 built-in embroidery fonts, 103 sewing stitches and the ability to import so many other embroidery designs. The touchscreen makes sewing an easy endeavor. I did have a moment when a button turned red and the pedal wouldn’t work. After troubleshooting, I learned if I touched the touchscreen the machine would automatically fix the issue. I was so happy to see that I can import all of the character designs my family loves. The lever to switch the speed of the stitches is so conveniently located in the front. There’s even automatic needle threading! I am exploring the many options and designs within the app. This machine is a must for anyone who loves sewing and embroidering. I was a little intimidated by the extra features but the touchscreen makes everything so easy. I highly recommend this fantastic machine.
Pros: 4x4 embroidering, bright LED light, 103 sewing stitches, ability to import new designs, automatic needle threading, easy stitch speed change, easy to use touchscreen, auto buttonhole choices, so many great features. It is compatible with Design Database Transfer. I also used the Artspira app and the Brother iBroidery platform.
Cons: No hard case for the top. It does come with a soft dustcover that the handle slips though for easy carrying.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great features!
on April 1, 2023
Posted by: AWatson
from Indiana
[This review was collected as part of a promotion.] I received this product in the mail and used it right away. I really like what you can do with the machine. I have made a handful of things with this machine. I would recommend this product. It works perfect for what I need it too.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com