Customer reviews from lenovo.com
Lenovo - M9 Folio Case w/ Film - Artic Grey
Average customer rating
4.3
(108 Reviews)
Rating breakdown 108 reviews
5 Stars
62
4 Stars
27
3 Stars
13
2 Stars
2
1 Star
4
88%of customers recommend this product.
(
64 out of
73)
Customer Reviews for Lenovo - M9 Folio Case w/ Film - Artic Grey
Posted by: Anonymous 666
Verified Purchase:Yes
[This review was collected as part of a promotion.] Incredible value and perfect size for light use. It does flap around a bit when moving so it doesn't stay perfectly closed. Very nice texture and color.
Written by a customer while visiting lenovo.com
Posted by: Brdnjoh
from Seattle
Verified Purchase:Yes
[This review was collected as part of a promotion.] Stands up ok on a flat surface if left untouched, but could use just a little bit more magnet strength. Does what I wanted it to, keeps the screen safe in my bag.
I would recommend this to a friend!
Response from lenovo.comBy Poornima_Lenovo, Customer Service, February 21, 2024
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Inchi
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works well, very easy to attach/remove the tablet from the case. It is also stable when used as a kick stand. Just wish it is a bit lighter for better portability.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: tabletuser900
Verified Purchase:Yes
[This review was collected as part of a promotion.] Case is just okay. Tablet doesn't stay propped up when in folded/angle position.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, January 9, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Katydidnt
from Sacramento
Verified Purchase:Yes
Poor function. I can’t get the case to stay in place when used as a stand. It can only function in the landscape mode. Cheap material.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, July 1, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: ATBaz
from Buffalo NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] the folio case is perfect! secure fit, proper angles for viewing, and stylish
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Morsenya
Verified Purchase:Yes
Pretty fast, well-assembled.
I use it for web-surfing and social media.
Absolutely good for 99$.
Written by a customer while visiting lenovo.com
Posted by: Pat Web
from Petaluma ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] light weight and functional. Works as advertised, easy to use
Written by a customer while visiting lenovo.com