Customer reviews from lenovo.com
Lenovo - M9 Folio Case w/ Film - Artic Grey
Average customer rating
4.3 out of 5
4.3
(108 Reviews)
Open Ratings Snapshot
Rating breakdown 108 reviews
5 Stars
62
4 Stars
27
3 Stars
13
2 Stars
2
1 Star
4
88%of customers recommend this product. 
(
64 out of 73
)
Best Buy Privacy Policy
Customer Reviews for Lenovo - M9 Folio Case w/ Film - Artic Grey
Customer Rating
1 out of 5
1
Cheap
on September 10, 2023
Posted by: Dads tab
from Arizona
Verified Purchase:Yes
Cheap. Minimal protection. Will not protect tablet if dropped.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, September 11, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.

We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/

Please let us know if this helps!

Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
3 out of 5
3
Folio is okay, works as advertised but sharp edges
on January 4, 2024
Posted by: Fritz216
Verified Purchase:Yes
[This review was collected as part of a promotion.] The folio is fairly thin but not flimsy. I do have an issue with it (as well as other cases/folios for other tables)... the edges feel 'sharp' when holding it in my hand (like in portrait mode when reading). My pinkie is underneath the tablet to hold it up, and it gets rubbed by the edge of the folio. Fairly uncomfortable.
Response from lenovo.comBy Poornima_Lenovo, January 9, 2024
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.

Thanks again.

Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
3 out of 5
3
Case for Tab M9
on October 9, 2023
Posted by: Frances Zeagler
from Louisiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] The case's finish has a tacky feel that to it. It fits the tablet well.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, October 11, 2023
Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our concern team for their consideration as we move forward.

Thanks again.

Sincerely,
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
A Solid Value
on October 2, 2023
Posted by: Bill Brockman
from New Orleans, LA
Verified Purchase:Yes
[This review was collected as part of a promotion.] A solid value. Works as advertised. Well built & designed. Easy to use. Only 4 stars because it is not extraordinary.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
Nice sleek case
on October 15, 2023
Posted by: Csantangelo
from Long Island, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good look and protection, flip stand could be better, but overall a very nice folio cover
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3 out of 5
3
Basic but functional
on June 21, 2023
Posted by: Jay SC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very basic case with cover that folds under, allowing tablet to stand up. Only 1 viewing angle.
I would recommend this to a friend!
Response from lenovo.comBy Poornima _Lenovo, Customer Service, June 22, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.

We apologize for the inconvenience caused. Thanks for reaching us, we really appreciate your feedback! We are always trying to improve our Lenovo product to provide you with a better experience. We will be sure to pass your suggestion onto our team for their consideration as we move forward.

We request you to please contact our technical team who should be able to look into your issue and assist you further,
https://support.lenovo.com/us/en/


Thanks again.

Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Lenovo Folio Case
on September 1, 2023
Posted by: Yohaira
from Puerto Rico
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great material, it fits just right, shipping is fast and just as described.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3 out of 5
3
Fits tablet well, yet to be tested for drop protec
on January 12, 2024
Posted by: Anonymous Purchaser
from Katy, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] It fits the tablet well. We have not tested it for drop protection yet and hopefully it would work if ever. I had a similar folio design for another tablet that did not hold up too Wellbutrin I'm hoping this one would.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 12, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.

Thanks again.

Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
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