Customer reviews from lenovo.com
Lenovo - USI Stylus Pen 2 for Chromebook - Gray
Average customer rating
4.3 out of 5
4.3
(62 Reviews)
Open Ratings Snapshot
Rating breakdown 62 reviews
5 Stars
43
4 Stars
7
3 Stars
4
2 Stars
1
1 Star
7
84%of customers recommend this product. 
(
37 out of 44
)
Best Buy Privacy Policy
Customer Reviews for Lenovo - USI Stylus Pen 2 for Chromebook - Gray
Customer Rating
2 out of 5
2
Not that good
on January 19, 2024
Posted by: Brandon111
Verified Purchase:Yes
[This review was collected as part of a promotion.] Basic, not in a good way. Skipped when drawing. AAAA batteries needed (not common). Pen tip rattled while drawing.
Returned.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 19, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations.
Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.

Thanks again.

Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Compatible with Flex 5i
on December 18, 2023
Posted by: Robkiy
from Ellenton, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have a Lenovo IdeaPad Flex 5i and this pen is compatible. It has very smooth writing on the surface and does not scratch the screen. While I’m drawing, my hand does not affect the pens pressure or sensitivity and I can draw with ease.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
As expected.
on May 14, 2023
Posted by: Nobdy
from North Carolina
Verified Purchase:Yes
[This review was collected as part of a promotion.] Reviewing so Lenovo stops sending emails bugging me to add a review.
Works as expected. Fairly stock experience, which is nice. Limited bloatware, only Dropbox, which was easily removed. A little heavy and I would have preferred the edges to have been chamfered or filleted a bit more, but it is not uncomfortable to use. Would have preferred it in a plain business black, I'm not a fan of colored cases on devices.
So far as expected
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Beautiful Pen
on November 26, 2023
Posted by: Fizsrp
from Chattanooga, Tennessee
Verified Purchase:Yes
[This review was collected as part of a promotion.] Beautiful pen , too bad it didn’t work on my asus chromebook , all that nice pen
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
USI Pens are very Useful
on July 10, 2024
Posted by: Scott999
from Tampa, Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I use the pen on my Chromebook Duet 3. It allows me to keep the screen fingerprint-free. It can select the proper item on a crowded screen. I highly recommend that everyone purchase a USI Pen for that reason alone.
I don't sketch often but when I do it is useful. These situations are usually in concept discussions where even crude illustrations help clarify and expedite understanding.
Written by a customer while visiting lenovo.com
Customer Rating
1 out of 5
1
No connectivity
on June 15, 2023
Posted by: CLT69
from New Hampshire
[This review was collected as part of a promotion.] I have had 2 of these and nether will connect via Bluetooth.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, June 16, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.

If the issue persists, please contact our Technical support team at
https://support.lenovo.com/us/en/ for further assistance.


Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Love it
on December 2, 2023
Posted by: MissDollie4
from Indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Absolutely love it makes using my duet 3 so much easier
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1 out of 5
1
Pen doesn't work; serial number not recognized.
on July 5, 2023
Posted by: Alex_Ne
from Washington, DC
Verified Purchase:Yes
Pen doesn't work. Tried registering / submitting warranty claim, and none of the several numbers on the back are recognized. No help from support.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, July 5, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.

We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.

We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/

Please let us know if this helps!

Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
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