[This review was collected as part of a promotion.] The USI pen arrived in a timely manner. It was well packaged and worked as expected and met all my requirements.
[This review was collected as part of a promotion.] This is a terrific machine! More than enough power for day to day tasks. As my desk I run it through an Anker hub and a 4K monitor with a Bluetooth mouse and keyboard and I am constantly surprised when I glance over at my Duet (I keep my calendar open on it) and realise how small it is. By itself I'm quite impressed. The keyboard is terrific and the screen, while small, it super bright and sharp. Just getting to know it as a tablet too and I love it. Makes working with a Chromebook a pleasure.
[This review was collected as part of a promotion.] I was interested in the pen to be able to write on my tablet and have it convert to text in a document. My initial trials show that it's pretty responsive and will work for this purpose.
[This review was collected as part of a promotion.] Photo instructions did not show the paper tag. Assumed it was to be removed. Now the battery does not fit well and the stylus nib does not sit well. We bought another stylus to replace this and I am sure we cannot send this one back. Photo instructions should clearly show that the piece of paper is to help keep the battery in place and should remain. I only figured this out after reading other reviews on a different website where people shared the same experience. In addition, I looked for and did not easily find instructions that explained the piece of paper should remain.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 16, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at https://support.lenovo.com/ca/en/ for further assistance.