Customer reviews from GhostBed
GhostBed 10” Gel Memory Foam Mattress Queen - White
Average customer rating
4.6
(7,424 Reviews)
Rating breakdown 7,424 reviews
5 Stars
5,538
4 Stars
1,041
3 Stars
439
2 Stars
225
1 Star
181
94%of customers recommend this product.
(
6,581 out of
6,989)
Customer Reviews for GhostBed 10” Gel Memory Foam Mattress Queen - White
Customer Rating
4
Ghost Bed is Great - other things not so much
on October 31, 2019
Posted by: Anonymous
from United States
We've got a classic queen-size Ghost bed and adjustable frame. It's fantastic, but other things not so much.
The website is very hard to use. I know it's difficult to develop a website that works for phones, tablets and laptops equally well but the site really annoyed me almost to the point of not purchasing the product. You need to improve the website.
The shipment tracking is very confusing in the email. The delivery came in four shipments and there were four tracking numbers but had no idea which tracking number belonged to what. The mattress arrived first and the frame arrived last 5 days later. Annoying!
Now I hear they are offering delivery and set up! Where were you a month ago? We are a couple in our early 60s and it nearly finished us off to get the bed upstairs and set up. The video makes it look so simple but that is a Twin XL not a queen.
The website stresses the quality of the product. Well wasn't impressed on opening the adjustable frame box. The fabric was covered with lots of pieces of wood chip. Two screws had been sheared off and the ends left buried in the board. One of the screw pieces was rolling around loose in the box. One of the clips
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
1
Not worth the money
on November 1, 2019
Posted by: Anonymous
from United States
This bed has rapidly warped, provides little to no support, and overall is not comfortable.
No, I would not recommend this to a friend.
Written by a customer while visiting GhostBed
Customer Rating
5
LOVE IT!
on November 3, 2019
Posted by: Anonymous
from United States
I purchased a competitor's mattress (sleep #), but sent it back after only 10 days. I purchased the Ghost bed instead .... I am so very happy that I did. It is so comfortable, like sleeping on a cloud. So comfortable that my 3 dogs have also claimed it.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Amazing mattress
on November 4, 2019
Posted by: Nigam S.
from United States
This mattress really is amazing. I've gotten the best sleep in a long time.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Great service
on November 9, 2019
Posted by: Anonymous
from United States
It took a little while to get to the 5 star review but with great service ghost bed deserves every bit of it. I ordered a queen and a king. The Queen expanded fully but the king had one corner that would expand. I emailed ghost bed and they sent a new mattress. Unfortunately, the new mattress was worse off. I had a 3rd king within a couple days and it worked perfect. Ghostbed donates the mattresses to several different charities that will come pick them up. It was great service.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
4
Needs more support
on November 9, 2019
Posted by: Anonymous
from United States
Love the mattress but put it on a platform bed frame. Probably should have gotten the box frame that comes with it. It’s my second ghost bed and I gave the first 5 stars with the frame that cane with....
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Perfect!!!
on November 10, 2019
Posted by: Anonymous
from United States
We have had pillow tops or memory foam for years! We could never find a bed we BOTH could use. Now?! He sleeps like a baby, and I don’t wake up in pain every morning!!! This bed was 100% perfect for us!
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Sleeps like a dream!
on November 15, 2019
Posted by: Jared S.
from United States
The customer service support is wonderful, and quick! The mattress supports me for the best sleep I’ve had in a long time.
I would recommend this to a friend!
Written by a customer while visiting GhostBed