Customer reviews from GhostBed
Ghostbed - 10 Gel Memory Foam Mattress Queen - White
Average customer rating
4.6
(7,433 Reviews)
Rating breakdown 7,433 reviews
5 Stars
5,547
4 Stars
1,041
3 Stars
439
2 Stars
225
1 Star
181
94%of customers recommend this product.
(
6,590 out of
6,998)
Customer Reviews for Ghostbed - 10 Gel Memory Foam Mattress Queen - White
Customer Rating
4
A great mattress overall
on July 21, 2017
Posted by: Lena W.
from United States
I share a bed with my boyfriend and our 65-lb dog, so I first have to say how great the king sized GhostBed is size-wise. We've had the mattress for a little over two weeks now, and it's been pretty good so far. My only complaint is that I haven't experienced the cooling effects of the mattress that were advertised and written about in some of the reviews that I read. I'm not sure if it has something to do with our sheets, the fact that we have the mattress protector, or the fact that the air conditioning isn't set high enough, but I have woken up pretty warm a few times.
Outside of the mattress itself, I had a great experience with customer service. My billing address & shipping address were different, so there was a brief hold placed on my order until I could verify my billing address. I can see how this could be inconvenient to some, but as someone who knows people who have had their identity stolen, this was a nice level of security in my opinion. Once verified, I had the mattress in 4 days (and I'm sure it would have been sooner if July 4 hadn't happened!)
Outside of the mattress itself, I had a great experience with customer service. My billing address & shipping address were different, so there was a brief hold placed on my order until I could verify my billing address. I can see how this could be inconvenient to some, but as someone who knows people who have had their identity stolen, this was a nice level of security in my opinion. Once verified, I had the mattress in 4 days (and I'm sure it would have been sooner if July 4 hadn't happened!)
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Best sleep I have had
on July 21, 2017
Posted by: Anonymous
from United States
I was skeptical at first. The bed arrived and it was very easy to set up the foundation slept on the mattress the first night and it was so comfortable I couldn't believe it. We have had it about a month now and still great. Pillows are just as good.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Awesome
on July 21, 2017
Posted by: Anonymous
from United States
This bed is amazing its firm yet it has some give to it. love it
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Sweet sleep
on July 21, 2017
Posted by: Kelly E.
from United States
Finally a bed where I don't toss and turn Or wake up sore.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
4
Not for Everyone but you still have to try it
on July 21, 2017
Posted by: Anonymous
from United States
I'm a die hard temper-pedic lover so when my old mattress started to hurt my back I was so sad to have to look for another but it was 9 years old so it was time. I shopped around and liked Ghostbed due to the safer products used to make it. I was doubtful though it would be as comfortable. Upon opening it, I noticed it was much harder than what I am used to but knew it would soften given time. My back and hips hated it, I woke up in pain many times through the night thinking there was just no way this was going to work out but decided I had to give it a try. Honestly, it has taken 8 full weeks to get to a point where I am not sleeping in pain and finally I am getting a comfortable sleep. I am hopeful it will keep getting better. I would say to people that they at least have to give it a good try for many weeks before deciding. And the Ghostpillow is the best thing ever! Straight from the first night, so comfortable and awesome!
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
So comfy!
on July 20, 2017
Posted by: Toni
from United States
The mattress itself after coming out of the vacuum seal puffed up really quickly, almost immediately but I gave it a day anyway. The mattress is soft but still slightly firm so you're not sinking into it. I love it, and it fits my frame perfectly. The two free pillow deal was an added bonus, the ghost pillows are great.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Ghost bed
on July 20, 2017
Posted by: Anonymous
from United States
Buying process was super easy and very comfortable to sleep on. Would definitely refer to a friend.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Amazing!!
on July 20, 2017
Posted by: Chuck D.
from United States
I went back and forth for a couple months before I finally took a leap and purchased this mattress. There are no words to describe how amazing of a mattress this is!! It doesn't get overly hot and just seems perfect when you lie down on it! I only wish I had bought it years ago!!
I would recommend this to a friend!
Written by a customer while visiting GhostBed