I have had my GhostBed for about a month. Before my new GhostBed, I was waking up with a terrible backache every morning. I now wake up with little to no backache.
I would have given it a 5 Star, but it does seem to sleep a little too warm. Maybe I can get the company to send me a cool gel piece to make it sleep cooler.
We purchased the mattress, protector, and adjustable base. Actually, we got 2 twin XL mattresses and separate bases, a split king.
I purchased this bed on moving into a new apartment. It did not have any smell after opening, and the day after I got it, I fell asleep on it accidentally. It is quite comfortable for both sleeping and reading, and does not get too warm. I am pleased with my purchase.