Customer Reviews for Ghostbed - 10 Gel Memory Foam Mattress Queen - White
Customer Rating
5
Well Made Matress Cover
on October 31, 2018
Posted by: Steven
from United States
Bought to replace old mattress pad which did not really protect or fit new mattress. Well made a mattress protector which matches and fits mattress perfect.
Ordering the mattress was super simple, and it came quickly. I have a problem with the mattress however. It is too soft for me and it is too hot. I specifically bought it because it is rated as being firmer than other foam mattresses. Do you have a firmer model? Please advise.
Only getting 1 star because zero isn’t possible....
on October 30, 2018
Posted by: Anonymous
from United States
Horrible bed. It’s like sleeping on cardboard. I have been dealing with trying to return it for almost two weeks and get nothing but a runaround. They actually want me to try and find a charity for the bed to be donated to. 100% on board for it going to those in need, however, Ghostbed should pick the bed up and hang onto it until they are able to locate an organization in need. DO NOT BUY THIS BED. Worst company I have ever dealt with by a long shot.
I normally sleep quite well but I've had my bed 3 weeks and it still seems hard to me. It is a twin. I'm a side sleeper and on my side I wake in the morning with my hip joints hurting. That means to me the beds too hard. Customer service said to unzip part of the covering, heated up with an electric blanket, but after the 30 days, they would give me a foam topper. I'll give that two weeks but I think I will be returning it.
We were a little hesitant to order a bed in a box it were so glad we did. The one thing I really wish was better, is that you can’t feel the cooking sensation through the mattress protector.