Customer reviews from whirlpool.com
Whirlpool - 6.4 Total Cu. Ft. Combo Self-Cleaning Wall Oven - Stainless Steel
Average customer rating
4.2
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
47
4 Stars
17
3 Stars
4
2 Stars
1
1 Star
8
78%of customers recommend this product.
(
25 out of
32)
Customer Reviews for Whirlpool - 6.4 Total Cu. Ft. Combo Self-Cleaning Wall Oven - Stainless Steel
Customer Rating
1
on February 12, 2025
Posted by: Vick
[This review was collected as part of a promotion.] After installation it worked 3-4 times. After that, it would sometimes heat and sometimes it wouldn't. The time would start going down then stop. Sometimes it works, sometimes it doesn't.
We have a service call set up for February 17. My husband and I both would rather have the microwave/oven combo be replaced because this is for a remodel of a house we are moving in to and do NOT want to be concerned about this happening again or worse yet, over and over!
We have a service call set up for February 17. My husband and I both would rather have the microwave/oven combo be replaced because this is for a remodel of a house we are moving in to and do NOT want to be concerned about this happening again or worse yet, over and over!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 14, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Wall Oven. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at
https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Wall Oven model/serial number, and reference Case # 675266.
We’re looking forward to hearing from you.
Marie Q
https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Wall Oven model/serial number, and reference Case # 675266.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst purchase ever!
on July 12, 2025
Posted by: E_H_
from South Carolina
If I could give this appliance negative stars, I would. It's the worst thing that we put in our brand new home and I regret this purchase EVERY TIME, I have to use the oven or microwave. The temperature is wildly inconsistent, no matter how much we watch what's cooking it is either burnt or undercooked. Maybe we have a "lemon" but I wouldn't advise anyone to get this piece. Not to mention the vent cover didn't come in the box so the bottom grill is left to look terrible.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 14, 2025
Hello,
We value your time and would like to look into the concerns with your Wall Oven. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking cooking and select your Oven style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 751175.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Wall Oven. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking cooking and select your Oven style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 751175.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
oven and microwave combination
on November 23, 2023
Posted by: joel
from Lafayette, CO
[This review was collected as part of a promotion.] I do not like how the controls work on the oven/microwave, it is very confusing and there were very little instructions on how to operate these. also the microwave power seems to be very weak and does not even cook popcorn correctly half the corn isn't popped. also the light on the microwave is too dim to see the food cooking. the over timer doesn't make sense when you need to add more time at the end. for some reason it changes to oven temp and not the times, make no sense.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 24, 2023
Hello joel,
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Wall Oven please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 434587.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Wall Oven is not living up to your standards. If you have any questions or concerns with your Wall Oven please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 434587.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great job Whirlpool!
on November 27, 2023
Posted by: Gammy
[This review was collected as part of a promotion.] Really enjoy having my new combo oven/microwave unit! All though this is my second combo I am learning the new changes to the unit. Looking forward to many years of feeding my family with this Whirlpool appliance!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on December 4, 2023
Posted by: Dorothy
from santa fe nm
[This review was collected as part of a promotion.] I am so happy with the product. installation was quick.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Ease of use
on December 4, 2023
Posted by: Pete
[This review was collected as part of a promotion.] I love the combo microwave and oven.A bit pricey but worth it
Written by a customer while visiting whirlpool.com
Customer Rating
5
Beautiful Appliance
on January 3, 2024
Posted by: JoJo
from Northern California
[This review was collected as part of a promotion.] Replaced another Whirlpool oven and micro combo I had for over 17 years. I really love the new oven especially the large view window in the oven. So much bigger and easier to see browning on food than the prev model.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
I would like a written manual.
on January 7, 2024
Posted by: Balconybev
[This review was collected as part of a promotion.] I received my oven/microwave combo about a month ago. My only problem is Imwould like a hard copy manual. I feel I may be missing out on some of the features.
Written by a customer while visiting whirlpool.com