Customer Reviews for Whirlpool - 30 inch 6.4 Total Cu. Ft. Combo Self-Cleaning Wall Oven - Stainless Steel
Customer Rating
1
Worst company worst service
on August 28, 2026
Posted by: Max Gregori
Another Defective Brand-New Whirlpool Appliance
This wall oven came brand new with our new construction home, and the broiler does not work. At the same time, our brand-new Whirlpool dishwasher doesn’t work at all.
The warranty/service process has also been unnecessarily difficult and disorganized, including registration issues and conflicting service appointment information.
This is on top of extraordinarily bad service and problems we’ve experienced with past Whirlpool/JennAir appliances. We only have these appliances because our builder uses Whirlpool, and I’ve now specifically advised the builder to consider using another manufacturer based on our experiences.
Multiple defective appliances in a brand-new home, combined with terrible warranty service, is unacceptable. I would not voluntarily purchase Whirlpool appliances.
Response from whirlpool.comBy Branded Team, Consumer Care, September 2, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with the broiler in your Whirlpool® Wall Oven not working. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options: Facebook: https://www.facebook.com/whirlpoolusa/ Instagram: https://www.instagram.com/whirlpoolusa/ Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET) When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 24760291, and a restatement of your issue. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Hope this one is good as last one only lasted 5 years before it blew up and destroyed several surge protectors in house. Have all Whirlpool products in house but only bought this because needed on to fit in available cabinet space
[This review was collected as part of a promotion.] Just as easy to operate as the previous model we replaced. Preheat is quick and efficient. I also like the self-cleaning feature. The controls are easy to traverse, not complex at all.
[This review was collected as part of a promotion.] Our previous Whirlpool Gold was 26 years old before the microwave went belly up. This unit is going to take some time getting use to the operator panel. We wish the display was larger & a card (cheat sheet) with the different selections for baking/microwaving instead having to wait for it to scroll across the display. The beep sound level needs more selections so you can lower it more as its hard on folks with hearing aids..
[This review was collected as part of a promotion.] New home build came with this oven as an upgrade. We find the touch panel hard to use sometimes and a bit confusing. The preheat function is quick, the temperature stayed steady. We don't like the broil only being one setting (our old oven had a low/high option).