Customer reviews from hp.com
HP - Z2 G9 Tower - Intel Core i7-13700 - 32GB Memory - 512GB SSD - Black
Average customer rating
4.3
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
132
4 Stars
26
3 Stars
15
2 Stars
7
1 Star
16
86%of customers recommend this product.
(
42 out of
49)
Customer Reviews for HP - Z2 G9 Tower - Intel Core i7-13700 - 32GB Memory - 512GB SSD - Black
Posted by: JarElec
from Pennsauken, NJ
Verified Purchase:Yes
From looking at the web site to deciding which computer to buy, the set up and use of our new computer was very easy.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
HP Z2 Tower G9 Workstation with 3 Yr Warranty & Wolf Protection
on July 5, 2025
Posted by: Anonymous
from Texas
Verified Purchase:Yes
HP has the reputation that is very trusted. My last Tower lasted 17 years, so I didn't think twice about purchasing this one. The only thing that I'm not overly interested in was Wolf protection. I have a lifetime protection program that I prefer to use. So I didn't download Wolf!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: BusinessOwner197
Verified Purchase:Yes
Average workstation, but very difficult to keep things local to workstation only.
It's very difficult to disable one cloud and web processes like HP smart printing, when I don't want my fixings going to the web or cloud 1st, then printing or saving to my desktop or local files. I spent a total of 10 1/2 hours with HP live support trying to fix this issue. Very frustrating!
It's very difficult to disable one cloud and web processes like HP smart printing, when I don't want my fixings going to the web or cloud 1st, then printing or saving to my desktop or local files. I spent a total of 10 1/2 hours with HP live support trying to fix this issue. Very frustrating!
Value
3
Written by a customer while visiting hp.com
Posted by: DaveKittok
Verified Purchase:Yes
Nothing wrong with the hardware as far as I know but Wolf Security I think is a problem with loading the software I need to run on this unit. There needs to be a bypass to this to at least get it loaded
Written by a customer while visiting hp.com
Posted by: Anonymous
from Woodsboro, MD 21798
Verified Purchase:Yes
Computer came without hard drive or RAM
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
The worst computer I have ever had. I had to push the start button 4 or 5 times before it would bootup. It took twice as long as my seven year old computer to bootup. It was terribly slow to pull up programs. Sometimes it quit in the middle of something. I only kept 2 days and sent it back.
Written by a customer while visiting hp.com
Customer Rating
5
Outstanding hardware, mediocre operating system
on February 11, 2023
Posted by: El Cid
from Northeastern USA
Verified Purchase:Yes
The 5-star rating is for the hardware. The SSD and RAM are blazingly fast, and there is plenty of room for expanding both memory and storage. And I am glad that HP still offers a choice to purchase a PC with a read-write optical disk.
On the other hand, the operating system (Windows 11 22H2), gets 1.5 stars at best. Useful commands have been hidden behind additional layers of context menus, and the Taskbar customization is now limited to the point where I can't uncombine taskbar icons or change them into text labels as in Windows 7. Microsoft needs to realize there is a good reason why hieroglyphics fell out of favor! Finally, the placement of the taskbar icons and especially the Start menu -- which are all now centered -- violates usability principles, as they move around the bottom of the screen depending on how many programs you have open, so before clicking you have to look directly and make sure where they have moved to.
All these user-interface defects required extensive modification with Start11 and WindowBlinds, which make it possible to return to a sensible interface.
On the other hand, the operating system (Windows 11 22H2), gets 1.5 stars at best. Useful commands have been hidden behind additional layers of context menus, and the Taskbar customization is now limited to the point where I can't uncombine taskbar icons or change them into text labels as in Windows 7. Microsoft needs to realize there is a good reason why hieroglyphics fell out of favor! Finally, the placement of the taskbar icons and especially the Start menu -- which are all now centered -- violates usability principles, as they move around the bottom of the screen depending on how many programs you have open, so before clicking you have to look directly and make sure where they have moved to.
All these user-interface defects required extensive modification with Start11 and WindowBlinds, which make it possible to return to a sensible interface.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: RMShortley
Verified Purchase:Yes
I really like this machine. It's the most responsive one I've owned to date. We did have some problems getting it squared away at first, and I needed some help from HP Support--the machine would not start with the fancy graphics card in it, and it would go to the network start screen in the bios. We changed some settings in the bios, and that did fix the problem. So, now it starts correctly and is blazingly fast for me.
Written by a customer while visiting hp.com