After 3 days of setting up the new machine and downloading from the cloud, the machine froze and would not reboot. I called support and they advised downloading the operating system. This I did and the machine failed to reboot. The system suggested reformatting the C drive and downloading the operating system. I agreed and the subsequent reboot was successful. The main downside was having to start over to set up the unit. This seems to have solved the problem and the machine has been fine for about a week.
Wanted a higher-powered tower for my business, as I noticed my old tower was working slow, especially when running Outlook. Had no issues setting up this tower, it was a quick process. Outlook is now very fast and responsive. I did not realize that the tower did not come with a DVD drive, but I imagine if I ever need to use a DVD, I can buy a cheap DVD drive that connects via USB.
I transitioned from older laptop to this desktop, expecting quieter and faster operations. The HP desktop is surprisingly noisier than my laptop and cannot see any increase in speed (HP has much better specs than old laptop). I've only had it going for two weeks. Setup process did go extremely well.