Customer reviews from hp.com
HP - Z2 G9 Tower - Intel Core i7-13700 - 32GB Memory - 512GB SSD - Black
Average customer rating
4.3
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
132
4 Stars
26
3 Stars
15
2 Stars
7
1 Star
16
86%of customers recommend this product.
(
42 out of
49)
Customer Reviews for HP - Z2 G9 Tower - Intel Core i7-13700 - 32GB Memory - 512GB SSD - Black
Posted by: Demodave
from Las Vegas, NV
Verified Purchase:Yes
This computer is a powerhouse for doing creative audio editing and some light video editing. The only disappointment is no USB C ports. That is surprising for a new PC in 2023.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Riverine
from San Diego
Verified Purchase:Yes
I can't even review the PC because I can't get into it as my windows Password requires a key that will not work on the included keyboard. Absolutely pathetic QC that they don't check all keys on a keyboard work, and the quality of the keyboard is pretty low to begin with. For a high-end PC like this, I expect something of quality in the box OR NOTHING. That way I know I need 3rd party accessories instead of including these kiddy peripherals.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Kentucky
Verified Purchase:Yes
PC is usable, but it will stop processing and "freeze" for a few seconds every so often. At first, I thought it was my keyboard and mouse, but soon found the entire screen would stop refreshing.
A little more looking into it and any task it was doing, playing music, video, copying files, etc. would just stop for a few seconds then start back up. This PC is not being used remotely.
After searching for a bit, I found many other people with a Z2 G9 with the same problem. The solution is to stop/remove all HP services/software.
A little more looking into it and any task it was doing, playing music, video, copying files, etc. would just stop for a few seconds then start back up. This PC is not being used remotely.
After searching for a bit, I found many other people with a Z2 G9 with the same problem. The solution is to stop/remove all HP services/software.
Lastly this is more of a review of HP in general. I've been buying and using HP PC and printers for years, supporting about 40 PCs and various printers, etc. I've always used HP because those products just worked. Odd ball issues with their PCs, like above, and the PITA printers and printer support systems they have now, and the whole bloatware crap wolf security pro, etc. I'm ready to give another MFG a go, the grass might be greener but at least I'll have tried.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from New York
Verified Purchase:Yes
Crapolla! The machine crapped out on the first week and I had to do a complete restore of the entire system.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1
Only by a virtual assistant, which is worthless
on August 13, 2025
Posted by: Be carful with after sale
from Miami
Verified Purchase:Yes
Horrible customer support
Written by a customer while visiting hp.com
Posted by: Mrtoner
Verified Purchase:Yes
Excellent value and performance
Written by a customer while visiting hp.com
Posted by: RobertLinux
Verified Purchase:Yes
Very nice Linux workstation. Only complaint is sound is sub par through quality earphones.
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: MFJD
from Connecticut
Verified Purchase:Yes
Great piece of technology. However, with 4 monitors connected the cursor is a bear to work "normaly" and apparently no way to fix.
I would recommend this to a friend!
Written by a customer while visiting hp.com