Customer reviews from bosch-home.com
Bosch - 800 Series 20.5 Cu. Ft. French Door Bottom Mount Counter-Depth Smart Refrigerator with Refreshment Center - White
Average customer rating
4
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
3
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Bosch - 800 Series 20.5 Cu. Ft. French Door Bottom Mount Counter-Depth Smart Refrigerator with Refreshment Center - White
Customer Rating
5
Elegent but functional
on July 29, 2024
Posted by: Pjnovak
[This review was collected as part of a promotion.] Quiet, more room than expected. Doors hold a great deal.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Bosch Refrigerator
on November 28, 2024
Posted by: APHens
[This review was collected as part of a promotion.] Great product. Disappointed I had to adjust freezer door to keep warm air out but overall very satisfied
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Absolutely beautiful fridge
on February 14, 2025
Posted by: Hannah
[This review was collected as part of a promotion.] When I was purchasing this fridge, I could not find a model on display in store nor find many photos. But I still pulled the trigger and I am very happy with it. Price is hefty but worth every penny
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
New Bosch Refrigerator
on March 12, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Our new Bosch refrigerator is top notch! We upgraded from Kiychen Aide, and love the clean, no handle look. The interior is spacious; shelves and door trays are very easy to adjust. The Wifi is quick to alert us when a door or drawer is not fully closed. We absolutely love this new kitchen addition!
Written by a customer while visiting bosch-home.com
Customer Rating
1
Wrong Design-for this HIGH End Model
on November 20, 2025
Posted by: Nupur
Last December, we proudly brought home a high-end refrigerator—sleek, modern, and supposedly built to last. For months, everything seemed perfect, until one day we began hearing strange cracking sounds from inside the fridge. At first, we brushed it off, not knowing where the noise was coming from. But as days passed, the sound grew more frequent, almost as if something inside was under pressure.
Then one afternoon, while simply opening the fridge to grab a bottle of water, we noticed it: the glass shelf had shattered. No one had dropped anything heavy, no one had slammed the door, and certainly no one had hit this expensive appliance with anything. The glass had simply broken on its own.
We stood there puzzled and disappointed. Why would a premium brand like Bosch use glass so fragile that it could break without any impact? A refrigerator is meant to hold food, not cause unexpected surprises. It left us questioning the quality and design of something we once thought was a top-tier product.
Then one afternoon, while simply opening the fridge to grab a bottle of water, we noticed it: the glass shelf had shattered. No one had dropped anything heavy, no one had slammed the door, and certainly no one had hit this expensive appliance with anything. The glass had simply broken on its own.
We stood there puzzled and disappointed. Why would a premium brand like Bosch use glass so fragile that it could break without any impact? A refrigerator is meant to hold food, not cause unexpected surprises. It left us questioning the quality and design of something we once thought was a top-tier product.
No, I would not recommend this to a friend.
Response from bosch-home.comBy RH, BSH, November 25, 2025
Thank you for your feedback. We're truly sorry to learn about your experience. Your safety and satisfaction are incredibly important to us. Please reach out to our customer care team at 1-800-944-2904 or BoschCare@bshg.com for further assistance—we're here to help.
Written by a customer while visiting bosch-home.com