Customer reviews from GhostBed
Ghostbed - Venus Williams Collection - Serve 14" Hybrid Innerspring & Gel Memory Foam Mattress King - White
Average customer rating
4.6
(73 Reviews)
Rating breakdown 73 reviews
5 Stars
56
4 Stars
8
3 Stars
6
2 Stars
1
1 Star
2
96%of customers recommend this product.
(
64 out of
67)
Customer Reviews for Ghostbed - Venus Williams Collection - Serve 14" Hybrid Innerspring & Gel Memory Foam Mattress King - White
Customer Rating
1
Disappointed After 2 Years – Sagging, Back Pain, and Poor Value
on July 24, 2025
Posted by: Inder G.
from US, United States
I purchased this mattress a little over two years ago, expecting long-term comfort and support based on the brand’s reputation and the higher price point at the time. Unfortunately, I’m now experiencing persistent back pain due to the mattress losing its firmness and showing clear signs of wear and sagging—well before what should be expected for a product in this category.To make matters worse, I recently checked and noticed the price has dropped significantly since I purchased it, which only adds to the frustration. I feel like I overpaid for a product that has not lived up to its claims.This has caused a lot of inconvenience, especially now that I’m considering replacing a mattress that should have lasted much longer. I’m extremely disappointed!!!
No, I would not recommend this to a friend.
Written by a customer while visiting GhostBed
