Customer reviews from brother-usa.com
Brother - MFC-L5705DW Wireless Black-and-White All-in-One Laser Printer - Grey/Black
Average customer rating
4.4
(118 Reviews)
Rating breakdown 118 reviews
5 Stars
80
4 Stars
20
3 Stars
9
2 Stars
2
1 Star
7
92%of customers recommend this product.
(
34 out of
37)
Customer Reviews for Brother - MFC-L5705DW Wireless Black-and-White All-in-One Laser Printer - Grey/Black
Customer Rating
5
Solid Mono Laser
on July 29, 2023
Posted by: Ravindra
from Toronto
Its a good sturdy printer and serves our business printing needs
Written by a customer while visiting brother-usa.com
Customer Rating
4
STARS_New_printer
on May 5, 2021
Posted by: KathyT367582
[This review was collected as part of a promotion.] The printer is very high quality. Getting the printer set up wirelessly is difficult. The printer can't be connected to my Chromebook with a wire or wireless. It doesn't say that anywhere on the box or printed materials. Every other printer I have had could be used with my Chromebook.
Written by a customer while visiting brother-usa.com
Customer Rating
5
The MFC-L5700DW is AWESOME
on July 15, 2020
Posted by: Brentwood
from Brentwood, TN
I bought this MFC-L5700DW to supplement an older MFC-8220 that has been a workhorse for me since I bought it in 2006. I have a law practice, and am a heavy paper user. The new MFC-L5700DW was initially purchased so that I could handle network printing of Apple IOS products, but it has proven to be so much better than I could have imagined.
I connected my MFC-L5700DW to my network via ethernet cable so that it can do wireless printing (I don't want to rely on the machine's WIFI - I'd rather use my own wireless routers so that I can have better coverage in my office space), but I also have it directly connected to my laptop. The machine can handle much, much larger stacks of paper for scanning / faxing than the older MFC-8220, and it prints extremely fast. I constantly use the print, fax, scan, fax to PC functions, and I like that it can save faxes on the machine when my computer is turned off. I also like the fact that i can print saved faxes directly from the machine (instead of downloading saved faxes to my computer from the fax machine - which takes a VERY long time). The machine scans in color, and black and white, and the black and white scanning function is very quick (color scanning - which is much more memory/CPU intensive - takes much longer. However, the scan quality is excellent).
The ONLY thing that concerns me about my machine is the fact that the paper trays are made of VERY thin plastic. I was worried that they might easily break. However, the paper trays slide out very easily. Nevertheless, I always pull the paper trays out gently. The machine isn't too loud, as some people have reported. It does require a decent power draw when it starts printing, but I have my computers on a battery backup, so I don't have any problems with computers blinking out. Some people have reported that scans come out crooked. However, you have to push the paper all the way down in the Automatic Document Feeder until it bottoms out. The paper will stop initially when you push it in the ADF, and then you slightly push one more time until it bottoms out. This will make straight scans every time. Now my MFC-8220 sits on a shelf as a backup multi-function machine.
Overall, I can't tell you how pleased I am with this purchase. It is excellent in every possible way. I would buy another again - without hesitation. Last comment - if you do the math on the consumables (toner and drum) this is one ECONOMICAL machine. Get one - you won't regret it. FYI - I bought a refurbished model, and it is PERFECT.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Very easy to use and set up
on August 9, 2020
Posted by: DavidSC
from Toronto, Ontario
We had this replacement printer/scanner hooked up and working within 10 minutes. Very intuitive to use and makes great copies too!
Written by a customer while visiting brother-usa.com
Customer Rating
1
Big Bear Tools Inc
on January 9, 2023
Posted by: Big Bear Tools INc
from Surrey BC
This printer completely failed and I spent an hour speaking to someone offshore who said they would replace it...it has been a month and no replacement machine of any kind. pretty cumbersome service and then no service at all....
Written by a customer while visiting brother-usa.com
Customer Rating
1
Don’t Buy It
on August 30, 2024
Posted by: Anthony
from Seattle, WAn
Printer constantly loses internet connection and you will not be able to reply on it for service.
Response from brother-usa.comBy Brother Customer Service, September 3, 2024
Thanks for taking the time to review your experience with the Brother MFCL5705DW. We appreciate your feedback. I’m sorry to hear that you are having connectivity issues with the Brother MFCL5705DW. I apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32408030002/workspaceContext/workspace/processedPrint/Answer/73618
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCL5705DW
Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32408030002/workspaceContext/workspace/processedPrint/Answer/73618
If you still have difficulties please contact Brother Customer Service at:
https://www.brother-usa.com/support/MFCL5705DW
Written by a customer while visiting brother-usa.com
Customer Rating
5
Fast, dependable, is everything I needed.
on November 14, 2016
Posted by: Anonymous
My business requires me to download and print large files...100-200 pages. My previous Brother printers work well but I needed something faster, yet economical. Found this one to meet the task. It prints 40 pages per minute, scans beautifully and fulfills all of my needs. I was an old die hard HP fan until I tried a Brother printer. Now I have 3 of these work horses and am very satisfied with all of them!
No, I would not recommend this to a friend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great fetures.
on December 21, 2016
Posted by: Anonymous
from Nevada, United States
Easy to set up and work with it. Love this machine.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com