Customer reviews from whirlpool.com
Whirlpool - 24" Front Control Built-In Dishwasher with Boost Cycle and 57 dBA - Black
Average customer rating
4.3
(1,660 Reviews)
Rating breakdown 1,660 reviews
5 Stars
1,011
4 Stars
384
3 Stars
141
2 Stars
52
1 Star
72
87%of customers recommend this product.
(
740 out of
851)
Customer Reviews for Whirlpool - 24" Front Control Built-In Dishwasher with Boost Cycle and 57 dBA - Black
Customer Rating
1
Not happy
on April 26, 2025
Posted by: Teresa77
from Tennessee
[This review was collected as part of a promotion.] My dishwasher does not dry correctly. It leaves water puddles on top of glasses and cups and spots of water all over everything. If you put it on extended drying, it melts plastic bowls and cups. I'm not happy with it at all. I am not even sure that it is cleaning the dishes correctly. The dishwasher is also very small and will not hold many dishes and pans. I am not happy with it at all.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 30, 2025
Hello,
We value your time and would like to look into the concerns with your Dishwasher. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Dishwashers and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 714423.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Dishwasher. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Dishwashers and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 714423.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
on April 29, 2025
Posted by: homeowner
[This review was collected as part of a promotion.] cycle selection does not work,very disappointed hope it can be fixed
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 30, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dishwasher. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 715620.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Awful
on May 4, 2025
Posted by: Jill
from Pa
[This review was collected as part of a promotion.] Pump died and had to be replaced in 4 months. Used our own repair man because we can’t go without a dishwasher for weeks so we didn’t wait for the warranty repair service. Bone the less… 4 months is ridiculous for a dishwasher to start having problems.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 7, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dishwasher. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 717799.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
No good
on May 4, 2025
Posted by: Wayne
Not a good washer I bought it to replace one that had quit it worked great then one day it will not clean on any of the cycles it just heats the plates and utensils inside then bakes on the little food particles on the plates I pre rinse but it will not go through the cycles of cleaning
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 9, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dishwasher. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 405260.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Service was difficult
on May 9, 2025
Posted by: Unhappy
[This review was collected as part of a promotion.] I like my dishwasher but have had a very difficult time getting service for my top shelf which has not worked since the first time I tried to use it. I think over 5 calls between me, Whirlpool Service and the company that was your closest representative is not acceptable. I will think twice before purchasing Whirlpool appliances again.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don’t waste your money
on May 30, 2025
Posted by: Disappointed
[This review was collected as part of a promotion.] Not happy with this dishwasher at all. Dishes never dry ,even on extra dry. Have left them in for a couple of days, and they still are wet. Have to hand dry ever dish and piece of silverware. Also, it’s only so so as fare as cleaning goes.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, June 2, 2025
Hello,
We value your time and would like to look into the concerns with your Dishwasher. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Dishwashers and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 731638
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Dishwasher. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Dishwashers and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 731638
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
on June 13, 2025
Posted by: bill54
[This review was collected as part of a promotion.] Have had this for a little over 2 months and everything has been great
Written by a customer while visiting whirlpool.com
Customer Rating
2
Leaking door
on July 7, 2025
Posted by: atodd78
from denver, colorado
[This review was collected as part of a promotion.] I only owned the dishwasher for a little over 1 week and the dishwasher was already leaking!!! There must have been a utensil slightly pressing on the dishwasher door because the door appeared to be closed, but there was water pouring out all over my floor. I have only used it one other time since and it seemed OK, but I thought that was definitely not a good first impression.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, July 8, 2025
Hello,
We value your time and would like to look into the concerns with your Dishwasher. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Dishwashers and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 749061
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Dishwasher. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Dishwashers and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 749061
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com