Customer Reviews for Frigidaire - 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Range with Air Fry - Stainless Steel
Customer Rating
4
Fair value, convection works well, all jobs work, too does scratch easily
on February 11, 2024
Posted by: daymien
Got this at the end of January. Happy with function so far. I have tried using convection bake works well. Stoves all heat up well and maintain heat well. Also, like how to looks.
Only criticism is that the too scratches easily. I've been very careful not to put things on top or drag pans across, but the large hob still has scratches on it. I've tried using stove top cleaner and a sponge to get it off, but no luck.
After only using it once, the burner is now scratched already. I can only imagine how easily damaged this range will become after continued use if it scratched the very first time I used it. Not impressed at all. I will try and see if it is covered by warranty since this is unacceptable
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maria, Online Outreach Specialist, February 12, 2024
We're sorry that this has been your experience with your new range. We regularly use consumers' feedback for the continuous improvement of our product and we appreciate your feedback. If there's anything we can do to improve your experience with us, please let us know. You can reach us at 1-(800) 265-8352 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Bought a stove because I had to - never a good way to enter into a $$ decision. BUT, very glad I did. Good price, attractive, elements heat up quickly. Oven accurate. Digital controls easy to master and good sized display. Happy and relieved.
We bought this a month ago, making the switch backwards from gas for environmental and health reasons and never looked back. This actually cooks faster, and more consistently that our gas range did, and the air fry feature has made our countertop unit all but obsolete!