Customer reviews from frigidaire.ca
Frigidaire 5.3 Cu. Ft. Freestanding Electric Range with Air Fry - Stainless Steel
Average customer rating
4.5
(323 Reviews)
Rating breakdown 323 reviews
5 Stars
204
4 Stars
95
3 Stars
14
2 Stars
5
1 Star
5
94%of customers recommend this product.
(
287 out of
305)
Customer Reviews for Frigidaire 5.3 Cu. Ft. Freestanding Electric Range with Air Fry - Stainless Steel
Customer Rating
5
Great value and quality
on December 20, 2024
Posted by: TroyG666
I bought it on Black Friday, it has good features and qualities
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Very attractive range, love the black stainless steel.
on December 23, 2024
Posted by: Bev24
Enjoy using my new Fridgidaire range. Nice having a flat top range with warming burner. Using the oven is a delight and cooks everything evenly.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good feature
on December 28, 2024
Posted by: CT3223
Cooked my first turkey meal. It took lesser time than anticipated and the meat was evenly cooked with the convection feature, and tasted great. Stovetop smudges easily and requires constant cleaning. Overall, happy with it..
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
So far, so good
on December 29, 2024
Posted by: North60
So far, so good. I’ve had this range for about 3 weeks now and I quite like it, however I’m still getting used to the burner temperature adjustments as they heat up much faster than my old stove, but that’s not a bad thing! I haven’t used the air fry feature yet but the oven itself is quite spacious and I love that there’s no open element on the bottom. I also like that the controls for the oven temp, timer, and various settings are fairly easy to navigate.
Now, a few things I don't like; there’s a wide open gap across the back of the range (see photo) which will make cleaning difficult. Not sure what the purpose of this is other than to facilitate the oven vent which is only about 3” wide. There’s no electrical outlet plug. I have a small kitchen with few outlets so this was a bit of a disappointment for me. Lastly, I think the sides should be stainless steel, NOT black, or at least have the option. Not everyone’s kitchen is fitted with counters on both sides of the range, and the black, to me, looks very industrial.
Overall… so far, I’m happy with this range.
Overall… so far, I’m happy with this range.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Good stove with some needed tweeks
on December 29, 2024
Posted by: DevilsAngels7
I bought this range a few weeks ago. I used to have a coil top stove and wanted to stay with a coil top, but unfortunately they don't make convection oven with coil top anymore that i can find so we decided to try this flat top as it had true convection and i really liked the black stainless steel colour.
Having a flat top is easy to clean compared to the coils. And it's nice to be able to put the deep fryer on a level surface when needed.
Haven't used the air fry option yet but to be honest, air frying is just convection baking from what i know. I am disappointed in the true convection though and will be calling the company and probably doing an exchange if not a full return and shopping for something else. The fan for the convection is supposed to stay on the entire baking time and doesn't. It goes on and off every few minutes. It also does this with the bale setting ( which i read is normal, but the convection is supposed to stay on the whole time) .
Also what is really annoying is the elements go on and off while cooking on the stove top. This is a feature on all flat top stoves so not unique to Frigidaire, but going from coils to this is weird. So far it cooks everything as normal so perhaps something i just have to get used to. You also have to keep in mind the difference in watts for each element. The front ones are 3000 and 3500 while the back are 1200 so that's also something to keep in mind. I really enjoy the large drawer at the bottom, first range that holds all my pans properly so that's a bonus.
I decided to get this particular range for the knobs in the front and there is only a display lcd in the back, for cleaning it is great but the touch on the buttons is annoying. You go from 5 minute.intervals to hours right away and the sensitivity is weird, at first slow, having to press over and over to get it to respond then hyper speed....so again something minor but annoying.
I did look to see of there was a child lock as i have a 3 yr old but i believe it only locks the lcd panel (will confirm later) but one feature that is dangerous is if you lean a little on the knobs they turn on... we've done it 2x now so easy for a toddler if ever, but again something to always be aware of and not an issue if you teach them safety.
All in all it is a good stove, i think we got a fluke and once the convection is fixed the other stuff is minor and possibly something to just get used to from going from an old school range to these new ones.
We enjoy more than not with this range and for the price i think it is a good deal.
Having a flat top is easy to clean compared to the coils. And it's nice to be able to put the deep fryer on a level surface when needed.
Haven't used the air fry option yet but to be honest, air frying is just convection baking from what i know. I am disappointed in the true convection though and will be calling the company and probably doing an exchange if not a full return and shopping for something else. The fan for the convection is supposed to stay on the entire baking time and doesn't. It goes on and off every few minutes. It also does this with the bale setting ( which i read is normal, but the convection is supposed to stay on the whole time) .
Also what is really annoying is the elements go on and off while cooking on the stove top. This is a feature on all flat top stoves so not unique to Frigidaire, but going from coils to this is weird. So far it cooks everything as normal so perhaps something i just have to get used to. You also have to keep in mind the difference in watts for each element. The front ones are 3000 and 3500 while the back are 1200 so that's also something to keep in mind. I really enjoy the large drawer at the bottom, first range that holds all my pans properly so that's a bonus.
I decided to get this particular range for the knobs in the front and there is only a display lcd in the back, for cleaning it is great but the touch on the buttons is annoying. You go from 5 minute.intervals to hours right away and the sensitivity is weird, at first slow, having to press over and over to get it to respond then hyper speed....so again something minor but annoying.
I did look to see of there was a child lock as i have a 3 yr old but i believe it only locks the lcd panel (will confirm later) but one feature that is dangerous is if you lean a little on the knobs they turn on... we've done it 2x now so easy for a toddler if ever, but again something to always be aware of and not an issue if you teach them safety.
All in all it is a good stove, i think we got a fluke and once the convection is fixed the other stuff is minor and possibly something to just get used to from going from an old school range to these new ones.
We enjoy more than not with this range and for the price i think it is a good deal.
I would recommend this to a friend!
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, January 3, 2025
Thank you for taking the time to provide us with a review. I genuinely appreciate your effort in providing such thoughtful feedback, as it helps us better understand how our products are meeting your needs and where improvements can be made.
We are truly sorry to hear about the challenges you’re experiencing with the convection fan, stove-top elements, and the knobs' sensitivity. Our team will evaluate your review to help in implementing future design improvements to our product lines, as our design and engineering teams are constantly monitoring our brand pages for feedback and experience such as yours for future reference.
Customer care is a big deal, and it is important to me that you have access to the best available. For any help needed with your range, feel free to connect with us via Live Chat or call us by phone at 1-800-265-8352, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Juan
We are truly sorry to hear about the challenges you’re experiencing with the convection fan, stove-top elements, and the knobs' sensitivity. Our team will evaluate your review to help in implementing future design improvements to our product lines, as our design and engineering teams are constantly monitoring our brand pages for feedback and experience such as yours for future reference.
Customer care is a big deal, and it is important to me that you have access to the best available. For any help needed with your range, feel free to connect with us via Live Chat or call us by phone at 1-800-265-8352, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
Best regards,
Juan
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent features at a great price
on December 30, 2024
Posted by: HappyBaker8
We received our new stove a month ago, just in time to start baking for the holiday season.
The convection oven helped greatly in the creation of seasonal cookies.
The convection oven helped greatly in the creation of seasonal cookies.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the size
on December 31, 2024
Posted by: Ljcaper
We bought 4 Frigidaire appliances during a Reno , looks beautiful!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
We love it!
on December 31, 2024
Posted by: Jamie123
We have had this stove for a few weeks and have no complaints. It looks nice and has all the functions we were looking for.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca