Customer Reviews for Frigidaire - 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Range with Air Fry - Stainless Steel
Customer Rating
4
Works great.
on November 29, 2024
Posted by: Bethany5
[This review was collected as part of a promotion.] Oven heats up quick even baking. Cook top is easily burnt on over follow burned on quick most did come off with cleaning but can still see it.
[This review was collected as part of a promotion.] I love my new range. It was a very reasonable price for the features you get. I love the convection oven. I can bake things at a lower temperature for a shorter amount of time. More efficient, saves time and money, better food quality. I also love the glass top because it is so easy to keep it clean. The burners on the stove are exactly the sizes I need, and the warming burner is a real plus. No more eating food off of cold plates!
Save your money and buy a different stove! The glass of this stove is cheaply made and will crack! I bought this stove in July and it is now November, i have had to buy a new glass top for it as the original one cracked! Now the second glass top cracked once again as i was cooking! It was so random, nothing fell on the stove, no heavy items were on it, i was literally just making some eggs as i heard it just pop!
Response from frigidaire.comBy Maria, Online Outreach Specialist, November 29, 2024
Thank you for your feedback, and we sincerely apologize for the issues you’ve encountered with the glass top of your stove, Maria. We understand how frustrating it can be to deal with repeated product malfunctions. While the glass top cracking is certainly not the experience we want for our customers, we would like to assist you in resolving this matter. Please reach out to our customer service team via live chat or by calling us at 1-800-374-4432, available Monday through Friday from 8:30 am to 8:00 pm EST. Our team is ready to help you with any further assistance or potential solutions regarding your cooktop. - Maria