Customer reviews from shopyalehome.com
Yale - Assure Lock 2 - Smart Lock Keyless Bluetooth Deadbolt with APPLE HOME KEYS | Touchscreen Keypad Access - Satin Nickel
Average customer rating
3.6
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
5
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
2
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for Yale - Assure Lock 2 - Smart Lock Keyless Bluetooth Deadbolt with APPLE HOME KEYS | Touchscreen Keypad Access - Satin Nickel
Posted by: Jayson
from Texas
Gender:Male
Verified Purchase:Yes
Easy install, and the homkey feature is game changing. Makes unlocking the door super quick and simple.
I would recommend this to a friend!
Written by a customer while visiting shopyalehome.com
Customer Rating
1
The hardware is OK, software is a disaster
on January 18, 2024
Posted by: ioffe
from Jersey City, NJ
Gender:Male
The Yale application is outright horrible. You may be standing a foot away from the lock the app will loose its connection, it's not Bluetooth problem, it is the app as it gets in inconsistent state. You can kill the app and relaunch it and will be working for 30 sec until loosing the connection again.
The Yale app does not display connect state of the lock. You can have your door full ajar click to lock, the lock will move and the app will display the door in unlocked. You won't be able to unlock the door via the app.
'
Apple HomeKey via wallet.app does not work at all. The lock chimes in recognition but not unlocking. HomeKit features work better but only available to a single user in a household. if you want HomeKit for entire household you need to purchase HomeHub.
'
Apple HomeKey via wallet.app does not work at all. The lock chimes in recognition but not unlocking. HomeKit features work better but only available to a single user in a household. if you want HomeKit for entire household you need to purchase HomeHub.
Only keypad works as expected.
Save your time and money, avoid this lock
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
Customer Rating
1
Terrible Lock
on June 14, 2024
Posted by: holmes0078
from Lynnwood, WA
Gender:Male
No access codes through homekit, slow operation, auto lock doesn’t work!
No, I would not recommend this to a friend.
Written by a customer while visiting shopyalehome.com
Ratings-Only Reviews
Based on the average of (5) ratings-only reviews
Overall Customer Rating
4.4