Customer reviews from blackanddecker.com
Black+Decker - MAX 20V Powerconnect 1.5Ah Lithium Ion Battery (1 x Charger)
Average customer rating
3.3
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
10
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
8
56%of customers recommend this product.
(
10 out of
18)
Customer Reviews for Black+Decker - MAX 20V Powerconnect 1.5Ah Lithium Ion Battery (1 x Charger)
Customer Rating
1
Bad product
on March 13, 2024
Posted by: Arizona Jack
Absolute junk, good for just 2 uses and will Not hold a charge. Do Not buy Black and Decker tools.
No, I would not recommend this to a friend.
Response from blackanddecker.comBy Mike, March 13, 2024
Hello Arizona Jack. I appreciate your feedback on the 20V MAX* POWERCONNECT™ 1.5Ah Lithium Ion Battery + Charger LBXR20CK and I'm sorry to hear that will not hold a charge. Your satisfaction is our top priority. We will be reaching out to you via email at the address you have provided to assist you further.
Thank you, Mike.
Thank you, Mike.
Written by a customer while visiting blackanddecker.com
Posted by: Curt1960
Verified Purchase:Yes
1.5 amp version loses charge in less than 10 minutes. Leaf blower is marginal at best
Response from blackanddecker.comBy Thanks, Deeris BLACK+DECKER, May 24, 2024
Hello, I'm sorry to hear you are not happy with the run time of the LBXR20CK. We will be reaching out to you for further assistance via the email provided.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Defective "NEW" Battery
on November 10, 2024
Posted by: Geoff
from Orange County, California
I purchased the BLACK+DECKER 20V MAX MATRIX Cordless Combo Kit, 6-Tool, White and Orange (BDCDMT1206KITWC). When I finally went to use the router, I plugged the battery into several different outlets to charge. The battery immediately turned to blinking red from each outlet I tried, making the battery useless including all of the tools I needed for a project. A new battery is going to cost 1/4 of the entire kit to replace. I am very dissapointed.
No, I would not recommend this to a friend.
Response from blackanddecker.comBy CS, November 12, 2024
Hello. We appreciate your feedback on the LBXR20CK. We are sorry to hear that you are having problems with your tool. Your satisfaction is our top priority. We have reached out to you via email at the address you have provided to assist you further with this matter.
Thanks, Mitzy, BLACK+DECKER
Thanks, Mitzy, BLACK+DECKER
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Hard pass on anything Black and Decker in 2025
on June 14, 2025
Posted by: allyse
Bought this WW at the end of summer as my previous one fizzled out after 8 years. I used it once. Battery wouldn’t charge again. Sat all day on the charger. Can’t find a replacement battery and frankly don’t think I should have to after using only once. Total waste of money.
No, I would not recommend this to a friend.
Response from blackanddecker.comBy Mike, Social Media, June 17, 2025
Hello allyse. I appreciate your feedback on the 20V MAX* POWERCONNECT™ 1.5 Ah Battery LBXR20CK and I'm sorry to hear that battery wouldn’t charge. Your satisfaction is our top priority. We will be reaching out to you via email at the address you have provided to assist you further.
Thank you, Mike.
Thank you, Mike.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Bad Batteries & Charger
on April 21, 2019
Posted by: Bob S
from Baltimore Md
Gender:Male
I have 4 out of 5 batteries that went bad at the same time. It may be the the 2 chargers as well . I'm not sure . This seems to VERY COMMON. Buyer beware.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
5
Still going strong after 3+ years!
on December 13, 2019
Posted by: SuperDave
from Lake Placid, FL
Gender:Male
Buyers who are saying the batteries die quickly may have this issue: They WILL quit charging IF you let them get too hot, or too cold, or if you keep using them with low power left in them. This happens with ALL of these types of batteries, no matter what brand. It's also not a good idea to leave the chargers plugged in when not in use, or leave the batteries in them after they are fully charged. And don't use them in cheap surge protectors or overloaded outlets. I have 8 different 20v B&D power tools and ALL are still working just as great as the day I bought them.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Didn't last 6 months
on October 5, 2018
Posted by: Fdab
from Newburgh
Gender:Male
Bought this blower with 20v battery and charger and was very happy with product. 6 months latter, can't recharge battery. Picture on charger shows bad battery. Shouldn't have a failure this quick.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Quit charging after 2 years
on May 20, 2018
Posted by: Joey
from Cleveland, Ohio
Quit working after two years and won't charge the batteries
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com