Customer reviews from blackanddecker.com
Black+Decker - 20V MAX 18-Inch Cordless Pole Hedge Trimmer (1 x 20V Battery and 1 x Charger) - Orange
Average customer rating
4
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
9
4 Stars
6
3 Stars
3
2 Stars
0
1 Star
2
76%of customers recommend this product.
(
13 out of
17)
Customer Reviews for Black+Decker - 20V MAX 18-Inch Cordless Pole Hedge Trimmer (1 x 20V Battery and 1 x Charger) - Orange
Customer Rating
5
Best hedge trimmer I’ve owned
on May 30, 2020
Posted by: Jody 4361
from Se Pennsylvania
Gender:Male
I’m on my second one. I’ve used them for over a decade. Buy it you’ll like it.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
5
Awesome!!!
on May 9, 2018
Posted by: Rusty55
from Redlands ca
Gender:Male
My son bought this trimmer for me 4 years a go, because I have to trim a 60ft long and 10ft wise Juniper hedge in my backyard. I have NEVER had a more reliable or BETTER cordless trimmer! It is as Sharp today as the first day I used it! B&D has a real Winner in this trimmer. Batter performance is a 100% to the end of charge!
Rusty55
Rusty55
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
5
light and easy
on July 9, 2018
Posted by: anski
from indiana
Gender:Male
purchased this unit to make it easier to reach higher with less strain on arms and back. I am currently using an Echo gas trimmer and is fine for jobs close to the ground but can get tiresome when holding above your head or stretching to reach outward. This B&D has its purpose for jobs that requiring reaching high and wide. At 7.7 pounds it will not wear you down. I've looked at gas pole hedge trimmers and found them to be very heavy. After using the B&D the first time for 1 hour I found it to do the job intended and with much ease. Try it you'll like it!
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
4
A must have
on July 17, 2019
Posted by: mike86
from Chicago, IL
Gender:Male
I have several bushes on my property that I can not reach with my traditional hedge trimmer. I got this to solve this problem, and I am not disappointed. I enjoy the range of motion on the cutting head. The length of the blade is good, but the spacing between teeth I feel is a little short. The unit is a little heavier than I expected, but I have not found that to be too much of an issue. The regular 1.5 amp batteries work well, I can cut all the tall bushes on my property usually with one charge
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
1
False advertising
on October 21, 2023
Posted by: Pawprint
from Orange county New York
I am very disappointed in this product because the site says that it has an extension of 11 feet when the unit is only 6 1/2 feet long. There’s no way that I can go to 11 feet. This is false advertising. I always loved Black & Decker products, and this pole hedge cutter does work very well but it’s too short it’s not what was advertised. shame on you, black and decker!
No, I would not recommend this to a friend.
Response from blackanddecker.comBy Thanks, Deeris BLACK+DECKER, October 24, 2023
Hello, we apologize for any inconvenience this has caused. The wording does not fully explain the total height we suggest. We will bring it up to the appropriate team to word it differently.
"The adjustable 6-1/2 ft. length extends for a trimming height of up to 11 ft. to access taller and hard-to-reach branches"
The full explanation is towards the bottom of the specifications
Based on a 5 ft 11 in person holding the pole at shoulder height 85 degrees from the ground, arms outstretched, reach measured from the person's feet to blade tip.
"The adjustable 6-1/2 ft. length extends for a trimming height of up to 11 ft. to access taller and hard-to-reach branches"
The full explanation is towards the bottom of the specifications
Based on a 5 ft 11 in person holding the pole at shoulder height 85 degrees from the ground, arms outstretched, reach measured from the person's feet to blade tip.
Written by a customer while visiting blackanddecker.com
Customer Rating
4
Does not reach the top of tall hedges
on November 9, 2023
Posted by: DAKC
If you have 11 foot shrubs, you can trim the sides but not the top, so the ad is misleading. You still need a ladder to trim the tops of a tall hedge. I have the B&D pole chain saw with the extension pole but alas that extension pole is not compatible with this trimmer. Why not? Very frustrating. I also have the short chain saw, weed trimmer, and blower. Otherwise, for the hedge trimmer, it works well for as far as I can reach.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
3
Ladies pick another model.. this one is too heavy
on June 5, 2024
Posted by: DlfP
from CT USA
Verified Purchase:Yes
I am a healthy 68 old woman that purchased this trimmer. It works well and does a good job
The biggest problem is it’s too heavy. Aldo when you angle the trimmer it’s even more difficult to use
Maybe you need a petite size model
The biggest problem is it’s too heavy. Aldo when you angle the trimmer it’s even more difficult to use
Maybe you need a petite size model
No, I would not recommend this to a friend.
Response from blackanddecker.comBy Thanks, Deeris BLACK+DECKER, June 27, 2024
Hello, your feedback is valuable as we consider every piece of feedback we come across. We have documented your comments and sent them to our product team for review and future consideration. It is feedback like yours that allows us to make improvements.
Written by a customer while visiting blackanddecker.com
Posted by: deanzat
Verified Purchase:Yes
This hedge trimmer, and the pole saw I purchased around the same time, have been an absolute joy to use. It's rare for me to reach summer without a back injury, but so far so good, and I'm grateful for these tools. I don't have to get on ladders and I don't have to squat or bend with my big hedge trimmer. I also have the 40v string trimmer and leaf blower, and i swear these lightweight, battery powered tools have turned yard work from a chore to a hobby. Best tip: Practice balancing the tool - it's not as heavy as it feels.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com