Customer reviews from blackanddecker.com
Black+Decker - MAX 20V 8-Inch Cordless Pole Saw (1 x 20V Battery and 1 x Charger) - Orange, Black
Average customer rating
4.2
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
12
4 Stars
4
3 Stars
0
2 Stars
3
1 Star
1
88%of customers recommend this product.
(
15 out of
17)
Customer Reviews for Black+Decker - MAX 20V 8-Inch Cordless Pole Saw (1 x 20V Battery and 1 x Charger) - Orange, Black
Customer Rating
1
Bad pole saw
on July 20, 2023
Posted by: Joe56
I’ve used this saw about a dozen times in 6 months. It now acts like the motor is seizing. Blade off and good battery. Now I see there are no parts to fix it. Taking it back and exchanging for another like it makes no sense. Very dissatisfied
Response from blackanddecker.comBy Michelle, BLACK+DECKER ® , July 21, 2023
Hello Joe. I appreciate your feedback on the LPP120 and I'm sorry to hear about the issue you are experiencing. Your satisfaction is our top priority. We will be reaching out to you with the email provided to assist you further.
Written by a customer while visiting blackanddecker.com
Customer Rating
5
Amazing
on April 11, 2019
Posted by: Erasmo Amaya
from Texas
Gender:Male
I've used this little pole saw and it has the power to handle some pretty tough jobs I have done at my home. It is great!!
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
5
Easy to use!
on August 22, 2019
Posted by: Artteacher1
from Fairhope, AL
Gender:Male
bought this last year. I can cut several branches before needing a charge.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Posted by: Brett
from Charlotte NC
Gender:Male
Verified Purchase:Yes
Love it ,,,but blk sleeve came off during pruning...wasn't sure how to fix it so I called your company
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Posted by: chaprdm
from Biloxi, MS
Gender:Male
Verified Purchase:Yes
This is my second B&D Pole Saw and the first lasted 10 years before 18 V battery died so decided to invest in the newer model with the 20V battery. As long as you are pruning small climbs it does a great job. Bigger climbs needs a bigger saw.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
2
The battery doesn't hold much of a charge.
on February 28, 2021
Posted by: trimmerman
from Lake Oswego, OR
This saw cuts well, but the battery doesn't hold enough of a charge to get much cut, especially when considering that it then takes many hours to recharge.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
2
Not good for long term
on March 29, 2023
Posted by: Matt227
from Spring Lake, MI
i bought this pole saw to use in my lawn care business, i use it periodically, its NOT good for long term or all day use, i would avoid try cutting up to 6" in diameter as the battery will drain pretty quickly. It's better to use it on smaller, shorter cuts, i personally feel the 20v battery isn't enough, for example i use it the other day to cut maybe 3" diameter branches i only cut about maybe 4 or 5 of them that i couldn't reach, i tell the battery was losing power by the time i was done, bottom line is the battery needs to be more stronger and longer lasting, to make it worth a future purchase. So keep in mind what you will be using it for, short, quick cuts, great, long term/bigger forget it.
I would recommend this to a friend!
Response from blackanddecker.comBy Maria, Social Media , April 2, 2023
Hello.
Thank you for your feedback regarding the Pole saw. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket (#6821781) so all information is easily available for the agent to assist you further.
Thanks, Maria BLACK+DECKER Social Media Team
Thank you for your feedback regarding the Pole saw. I am sorry to hear you are unhappy with this product and would be more than happy to assist you with a resolution. If you would like further assistance, please email support at wecare@sbdinc.com and reference ticket (#6821781) so all information is easily available for the agent to assist you further.
Thanks, Maria BLACK+DECKER Social Media Team
Written by a customer while visiting blackanddecker.com
Customer Rating
5
Works very well.
on September 1, 2019
Posted by: Jski50
from Stevens Point, wi
Gender:Male
I bought this trimmer to help remove pine tree limbs. It works great for reaching in and getting to the limb. I learned how to use it by reading the directions !!
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com