Customer reviews from nightowlsp.com
Night Owl - 12 Channel 4 Camera Indoor/Outdoor Wired 2K 2TB DVR Security System with 2-way Audio - White
Average customer rating
4.2
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
66
4 Stars
10
3 Stars
10
2 Stars
4
1 Star
9
84%of customers recommend this product.
(
76 out of
91)
Customer Reviews for Night Owl - 12 Channel 4 Camera Indoor/Outdoor Wired 2K 2TB DVR Security System with 2-way Audio - White
Customer Rating
1
Killed my system, no discount or credit to upgrade
on May 19, 2026
Posted by: Unbelievable
from California
Gender:Male
I have been with Night Owl for over 10 years. They decided to kill the Mobil App making your system worthless. If you wish to stay with a Night Owl you have to purchase a whole new system with no consideration of your years of loyality.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
3
Worked for a couple years
on October 2, 2025
Posted by: Ginz
from Houston
Gender:Male
Worked for a couple of years then the hard drive stopped recording, so I bought another surveillance hard drive and swapped it out but no matter what the system doesn't recognize the hard drive at all. So now we got cameras that just show a live image but don't record a thing since the original drive is dead and it won't recognize the new one at all. IT supports has been no help except for the only recommendation is "buy a new system".
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
2
Everything is great, but the cables.
on July 2, 2024
Posted by: Anon6969
Gender:Male
The cables are to short for 60 ft. I have to buy additional cables. They sell the 100 ft cables, they should put those in the package instead of the 60 ft.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
1
This product is crap
on June 26, 2024
Posted by: Anonymous
from Lancaster Kentucky
Gender:Male
This customer did not provide a text review.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: Pickedanicknamenotused
Gender:Male
Verified Purchase:Yes
Positives of this product are that the color and picture clarity is good. Easy to install, connects to both monitor and phone app.
Negatives of this product is that video relay to screen is a little delayed and the wide angle distortion starts to far from the camera for our needs.
Negatives of this product is that video relay to screen is a little delayed and the wide angle distortion starts to far from the camera for our needs.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
great system
on January 19, 2024
Posted by: justmelren
from Orange Park, florida
Gender:Female
very easy setup for beginners especially. instructions are clear and easy to understand. great picture, crystal clear. sucks that you can’t speak into it or even hear but good picture.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
2
Sends too many notifications
on January 18, 2024
Posted by: MayF
from Fort Worth, Tx
Gender:Female
Don’t waste your money on these cameras unless you want a lot of notifications of your tire’s. Hardly records when there is human in front of the camera but send you back to back every minute on the minute notifications of insignificant things like a back bumper or a back tires . Not worth it find better cameras
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: Rkbg
from New York
Gender:Male
Verified Purchase:Yes
Easy to install and update only issue is getting in touch with someone still waiting for a call back since need to add 2 more cameras.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com