Customer reviews from Flawless
Flawless - FLAWLS FT NAILS 2/3PK/1CT - Rose
Average customer rating
3.8
(219 Reviews)
Rating breakdown 219 reviews
5 Stars
111
4 Stars
37
3 Stars
18
2 Stars
16
1 Star
37
76%of customers recommend this product.
(
148 out of
194)
Customer Reviews for Flawless - FLAWLS FT NAILS 2/3PK/1CT - Rose
Customer Rating
2
Disappointed
on December 13, 2024
Posted by: MOMOF3
from California
Gender:Female
I bough6 this e-file about 4 months ago. At first it worked great but now it doesn't hold it's charge. I charge it and I used it for about 10-15 minutes and it just stops.
No, I would not recommend this to a friend.
Written by a customer while visiting Flawless
Customer Rating
3
Won't work
on December 30, 2024
Posted by: Shawn
I charged it the second time and it will not work.
Written by a customer while visiting Flawless
Customer Rating
2
failured
on March 1, 2025
Posted by: beth n.
from hurst texas
Gender:Female
i would not reccomend this to anybody shuts off after full charge
No, I would not recommend this to a friend.
Response from FlawlessBy Flawless Consumer Relations, April 25, 2025
That’s not the flawless experience we want you to have, beth n., and we appreciate you bringing this to our attention. We did previously send you an email to help. If you have any further comments, concerns, or questions feel free to call/text us at 800-833-9532. Our team is available to help Monday - Friday, from 9 - 5 Eastern.
Written by a customer while visiting Flawless
Customer Rating
1
DO NOT BUY!
on April 18, 2025
Posted by: lucy
From the moment I started using it, it became clear this drill is not reliable. It constantly stops mid-use for no reason at all, even when I’m barely applying any pressure. It’s extremely frustrating to try to get anything done when the tool keeps cutting out and refusing to operate properly. It’s impossible to use this for more than a few seconds at a time before it dies on me. I’ve only used it three times in total, and it’s already completely unusable.
Response from FlawlessBy Flawless Consumer Relations, April 22, 2025
Let’s turn that frustration into a fresh, clean start. We have sent you an email. You’ve reached the North American consumer relations team. We have forwarded your email to our New Zealand team. If you have any further questions, comments, or concerns, feel free to contact our New Zealand team via our website at: https://www.flawlessbeauty.com/international-shopping . We'll be glad to help! Please mention your case number: 07506732, when contacting us.
Written by a customer while visiting Flawless
Customer Rating
1
Poor performance
on May 27, 2025
Posted by: Ginger
from Connecticut
Gender:Female
The unit keeps stopping even when fully charged
No, I would not recommend this to a friend.
Response from FlawlessBy Flawless Consumer Relations, May 28, 2025
Whoa, Ginger! Looks like your Flawless Salon Nails is in need of a little love. We have sent you an email, because we want you to have a flawless experience.
Written by a customer while visiting Flawless
Customer Rating
5
on May 27, 2025
Posted by: Jessa@1
from CA
Gender:Female
I just Love it, It does wonders!
I would recommend this to a friend!
Written by a customer while visiting Flawless
Customer Rating
1
horrible
on June 23, 2025
Posted by: cherry127
literally stopped working on my first use
Response from FlawlessBy Flawless Consumer Relations, June 23, 2025
We’re all about flawless reliability, cherry127. We have sent you an email, because we want to smooth out this issue.
Written by a customer while visiting Flawless
Customer Rating
3
It stopped working.
on June 26, 2025
Posted by: Sammy-08
Gender:Female
I’ve had this for about 10 months and today it just stopped working.
I probably do my nails (hands and feet) once a month. I really liked it because it’s a faster and easier way to get the job done without going to the salon, even though it wasn’t as powerful and as the battery began to drain the speed would get lower. But then today while I was getting my cuticles ready to apply gel and stuff it just stopped working while the light was still on. I thought maybe the battery had died, which was sort of weird since the light was still on, so I plugged it in to charge. About 30 mins later I checked and still, only the light turns on but the drill doesn’t work anymore.
I can’t find a way to open it to check what’s going on, so I guess I’ll have to get rid of it and get a new one.
I probably do my nails (hands and feet) once a month. I really liked it because it’s a faster and easier way to get the job done without going to the salon, even though it wasn’t as powerful and as the battery began to drain the speed would get lower. But then today while I was getting my cuticles ready to apply gel and stuff it just stopped working while the light was still on. I thought maybe the battery had died, which was sort of weird since the light was still on, so I plugged it in to charge. About 30 mins later I checked and still, only the light turns on but the drill doesn’t work anymore.
I can’t find a way to open it to check what’s going on, so I guess I’ll have to get rid of it and get a new one.
Response from FlawlessBy Flawless Consumer Relations, June 30, 2025
Thank you for bringing this to our attention, Sammy-08. We have sent you an email, because you should feel flawless and pampered!
Written by a customer while visiting Flawless