Customer Reviews for Hot Wheels - Epic Crash Dash Track Set with 5 Crash Zones
Customer Rating
2
Very upset
on February 19, 2024
Posted by: Jennifer13hhsjssjsj
Bought for my sons birthday and he was so excited. Dosent work right. He has over a hundred hot wheels none of them go past the 2nd loop. Not even the car that came with it. Hes so upset. Feels like a waste of money.
Response from Mattel ShopBy Mattel Consumer Services, February 20, 2024
We're sorry to hear this. Please reach out to our Consumer Services team for help. Phone support is available at 800-524-8697, Mon.- Fri., 9 a.m. - 6 p.m. EST.
Bought this for Christmas from Target. It comes with one car, but I made sure to buy extra. I wasn't sure which cars to get, but I bought the 5 pack that had the same signage as the track. (FYI: Make sure you buy the Track Stars Hotwheels cars. They work just as well as the car the track set came with). He really enjoys the crashing of the cars and the speed that they're going. This was a great buy!
Bought for this Christmas. The car included is the only one that works on it, but less than half the time at best. Need to really push it and only completes 1 loop, again less than half the time. This is the second powered booster track that has failed us in very short time. Very disappointing.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel Consumer Services, January 2, 2024
Sorry for any disappointment this has caused. For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
I got this for my son for Christmas, he loves it! My only suggestion is for Mattel to make it so you can plug it into the vs. using 4 D batteries and having to change them out every couple days.
[This review was collected as part of a promotion.] Honestly this track holds their attention for so long. The only down side is that the dog gets so fired up when the cars are zipping through and tries to catch them. Easy to set up, a little loud, but the kids can’t get enough of it.
[This review was collected as part of a promotion.] This thing is epic. It looks a little intimidating when you open the box and take out the pieces for assembly. But the directions are clear and easy to understand and its easy to assemble. One awesome piece when fully assembled
[This review was collected as part of a promotion.] This was very easy to unpackage and assemble. It launches really fast. The kids love coming up with new courses leading up to it. We take turns seeing how many cars we can fit on it before they crash. It's definitely one of our favorite sets.
[This review was collected as part of a promotion.] Both my kids love this track, they keep trying any and every Hot Wheels we have on it, even if it’s not meant for the track they still want to try. I love that the track can fold up for somewhat easier storage, but in the end it still takes up a lot of space in my son's room. Keep the instructions handy if you do decide to tear it down and store it, putting it back together without them could be a challenge. Both kids loved the crashing aspect of the track, I can’t count the amount of laughs and giggles I heard as they crashed car after car.