Customer reviews from lg.com
LG - STUDIO 6.3 Cu. Ft. Smart Slide-In Electric True Convection Range with EasyClean and Air Sous Vide - Essence White
Average customer rating
4.3
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
12
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
2
86%of customers recommend this product.
(
6 out of
7)
Customer Reviews for LG - STUDIO 6.3 Cu. Ft. Smart Slide-In Electric True Convection Range with EasyClean and Air Sous Vide - Essence White
Customer Rating
1
Nearly set out hours on fire
on December 8, 2024
Posted by: DissatisfiedSandra
[This review was collected as part of a promotion.] good thing what happened did not happen in the middle of the night while we were sleeping or after we left for our event. Not really sure what exactly happened but while getting ready to leave our house the control panel started binging, as if it was turning on. Didn’t do it just once, nobody was using it or touching it. But it kept making the noise. I checked the knobs over and over and nothing was on or anything crazy. So I went back to gathering the last minute items to load. Then all the sudden it made a crazy electrical zapping noise, sparked, made all the house lights flicker. Then smoke came billowing out of the small display window where the clock/timer is. We ripped the stove away from the wall and unplugged it so it did not burst into flames. The house STILL smells like burnt electrical wires and of course now we no longer have a stove or oven. Thank you LG for making such a horrible oven that it nearly committed murder after only 6 years of life. Oh and our 5 year warranty just an out on it too.. I will never buy an LG range EVER again.
Quality
1
Features
1
Value
1
Response from lg.comBy Joslyn, LG Social, December 12, 2024
Hey Sandra! Thank you so much for sharing this with us. We want you to be able to enjoy your LG range safely because it's the perfect partner for breezing through your cooking duties! Even after the warranty, we're always here to support you throughout the lifetime of your unit. Please private message us on social media @LGUSSupport with our contact information and model number. We'll do everything we can to help you through this together! ^Joslyn
Written by a customer while visiting lg.com
Customer Rating
5
So many features
on December 27, 2024
Posted by: AnaPiper
from San Antonio
[This review was collected as part of a promotion.] I bought this right after Thanksgiving and love it. I’m still learning everything it can do but have been super happy on the features I’ve used so far.
Pros: Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy LG Digital Care Team - Diego, March 2, 2025
Hey there. Sounds like you’re off to a great start! It’s awesome that you’re already enjoying the features you’ve tried. There’s always something new to discover, so it’ll be fun to see what else you can explore! ^ Diego
Written by a customer while visiting lg.com