Customer reviews from lenovo.com
Lenovo - ThinkBook 15 G4 15.6" Laptop - AMD Ryzen 7 5825U with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.5
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
36
4 Stars
13
3 Stars
3
2 Stars
0
1 Star
2
93%of customers recommend this product.
(
38 out of
41)
Customer Reviews for Lenovo - ThinkBook 15 G4 15.6" Laptop - AMD Ryzen 7 5825U with 16GB Memory - 512GB SSD - Gray
Posted by: Zeno W
from Madison, WI
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far this is a pretty solid computer. It has plenty of ports, ram, and storage. In addition it has a solid metal connection from the screen to the keyboard.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Josh P1234
from Ballston Lake, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Smooth, fast laptop. awesome for productivity with the extra cores and ram. will be uprading the laptop later in the future with more storage if possible.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: vlatko75
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Small business laptop that does it all! Recommended.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Mary WA
from Longview WA
Verified Purchase:Yes
I've only had my new ThinkBook for a month, and haven't explored all of the features yet. It is much faster than my 9-year-old 15" IdeaPad and came with a huge amount of storage. It didn't come with a lot of bloatware. I like that it is smaller and lighter than my old tablet and should travel well, even with a 15" screen. The number and variety of ports is great. The backlighting on the keyboard is nice, shining through the letters clearly. The keyboard is comfortable, although I preferred the inverted T arrow keys on the old one to the half-height up and down arrows. The fingerprint reader is great, but doesn't always work for me. This is probably because I do a lot of gardening and my fingertips take a beating. Windows 11 is okay, but I'm still learning where things are. My main problem with this laptop (and the reason for 4 stars) is that the touchpad can be twitchy. I use the two-finger scrolling much of the time. Unfortunately I trigger the right click frequently when scrolling, which is annoying. Once in a while, when I'm trying to drag and drop a file or do something similar, the cursor or file icon will start jumping around the screen. Maybe I've touched the pad with another finger? In any case I will struggle to get the file moved where I want it, not randomly dropped somewhere. Except for the touchpad problems, this has been a great purchase so far.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Montana Eagle
from Kalispell, Montana
Verified Purchase:Yes
[This review was collected as part of a promotion.] The laptop arrived a week earlier than expected, which is great is this environment. Product was well packaged and in perfect condition. The computer runs flawlessly with a great keyboard and crisp screen. A great choice for home use. I am very satisfied.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Gumbogary
from Knoxville TN
Verified Purchase:Yes
I was very disappointed with the Thinkbook 15. Right out of the box and it would not connect to the Wi-Fi. After an hour on the phone with support, it was determined that I should return and get a replacement. Second Thinkbook 15 same problem! It was suggested that I needed to download a driver or something to enable it to receive Wi-Fi from my provider comcast. This did not work, it was determined that i should return and get a replacement. No thank you! Enough is Enough. Went out and got an HP and never been happer!
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, June 21, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Aaroncos
Verified Purchase:Yes
[This review was collected as part of a promotion.] Nice laptop. Solid processor, fast and efficient, checks all boxea
Written by a customer while visiting lenovo.com
Posted by: Chris Baisden
from Savannah GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] everything seems to work great on this laptop except the speakers. I think it got damaged in shipment but I have been waiting on the replacement unit now for 2 weeks.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 9, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com