Customer Reviews for Frigidaire - 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Range with EvenTemp - Stainless Steel
Customer Rating
3
okay
on August 5, 2024
Posted by: osebee
It was in my new apartment, takes a while for the oven to get up to speed. Top burners are great though and easy to clean.
I would recommend this to a friend!
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, August 6, 2024
Thank you for providing us with your feedback and for bringing this to our attention.
It is so unfortunate that you have had this experience with your new electric range in such a short time, and we can understand your disappointment. It's important for us to hear if our products are meeting our consumers' expectations. We strive to produce quality products, and your feedback does not go unnoticed, in particular with the oven speeding up to heat. For optimum results in baking, always preheat the oven for 5–6 minutes before adding food.
Customer care is a big deal, and it is important to me that you have access to the best available. For any help needed or assistance with the appliance, please feel free to call us by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.
We replaced our old range and are really pleased with all of the upgrades we got. The stove temperature controls and smooth top making cooking and cleanup easier. The oven has more even heat distribution. All told very happy with our purchase