Customer reviews from frigidaire.com
Frigidaire - 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Range with EvenTemp - Stainless Steel
Average customer rating
4.7
(2,325 Reviews)
Rating breakdown 2,325 reviews
5 Stars
1,859
4 Stars
361
3 Stars
67
2 Stars
16
1 Star
22
Customer Reviews for Frigidaire - 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Range with EvenTemp - Stainless Steel
Customer Rating
1
Deceptive owners manual
on April 10, 2026
Posted by: Msnldd
The owners manual states that you use steam clean for light soil and you use the self clean for heavy soil page 27. I read the before buying the oven does not have self cleaning just steam clean and it is useless . When I contacted the company they said sorry but for heavy soil you need to use a non abrasive cleaner and brush or try and run steam clean several times . All my appliances are from them Microwave , Dishwasher , Stove , and fridge. This has made me look at other options when I need to replace this .
Response from frigidaire.comBy Chris, Online Outreach Specialist, April 13, 2026
We’re very sorry for the frustration and disappointment you’ve experienced with your oven’s cleaning features. We understand how important a true self-cleaning function is and how upsetting it is when the available options don’t meet your expectations for heavy soil cleaning.
We also regret the confusion between the manual instructions and the actual cleaning capabilities, as well as the inconvenience of having to rely on repeated steam cleaning or manual scrubbing. That’s not the experience we want for our customers—especially loyal ones who have multiple appliances from Frigidaire in their home.
Your feedback about this feature gap and the support response is very important, and we will share it with our product and customer care teams for review. We truly appreciate you bringing this to our attention.
If you would like, please reach out to us directly via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We also regret the confusion between the manual instructions and the actual cleaning capabilities, as well as the inconvenience of having to rely on repeated steam cleaning or manual scrubbing. That’s not the experience we want for our customers—especially loyal ones who have multiple appliances from Frigidaire in their home.
Your feedback about this feature gap and the support response is very important, and we will share it with our product and customer care teams for review. We truly appreciate you bringing this to our attention.
If you would like, please reach out to us directly via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
New range
on April 10, 2026
Posted by: LA LOU
[This review was collected as part of a promotion.] Our new Frigidaire range is a nice addition to our appliances. Our last range had the oven door shatter, so we had to replace it. We are pleased with the basic components and heating of cooktop and oven.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 13, 2026
Hi there, thank you for sharing your experience! We’re glad to hear your new Frigidaire range has been a nice addition to your home and that you’re pleased with its performance, especially the cooktop and oven heating.
We appreciate you taking the time to share your feedback. If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
— Reed
We appreciate you taking the time to share your feedback. If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great purchase
on April 10, 2026
Posted by: Goo82220
[This review was collected as part of a promotion.] Love my new stove.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 10, 2026
Thank you for your feedback! We’re so glad to hear you’re loving your new stove. We hope it continues to serve you well, and we truly appreciate you choosing us! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Stove
on April 10, 2026
Posted by: DonSp
[This review was collected as part of a promotion.] Great Product. Exactly what we wanted.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 13, 2026
Thank you for sharing your feedback on your 30" Electric Range with EvenTemp®. We’re thrilled to hear that it’s exactly what you wanted and that you're happy with your purchase!
We appreciate you taking the time to share your experience and are glad it’s meeting your expectations. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We appreciate you taking the time to share your experience and are glad it’s meeting your expectations. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 10, 2026
Posted by: Kimmy M
[This review was collected as part of a promotion.] So far the glass top stove is a nice addition to the kitchen. Only complaint so far is the controls on the front turn very easily. Have several times turned them on reaching in to cabinet above. They should me more difficult to turn.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 13, 2026
Hi there. Thank you for your feedback! We’re glad to hear you’re enjoying your glass top range and that it’s a nice addition to your kitchen.
We appreciate your note about the front controls being too easy to turn and understand the concern with accidental activation. Your feedback is very helpful, and we’ll share it with our product team for review. Thanks for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate your note about the front controls being too easy to turn and understand the concern with accidental activation. Your feedback is very helpful, and we’ll share it with our product team for review. Thanks for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Oven
on April 10, 2026
Posted by: Daves range
[This review was collected as part of a promotion.] Works great!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 13, 2026
Thank you for sharing your feedback on your 30" Electric Range with EvenTemp®. We’re thrilled to hear that it’s working great for you!
We appreciate you taking the time to share your experience and are glad the range is meeting your expectations. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We appreciate you taking the time to share your experience and are glad the range is meeting your expectations. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
1
Be careful
on April 9, 2026
Posted by: Whenn
Oven takes 15 minutes to reach baking temperature of 425 degrees. When using the oven if you open the oven door be sure to stand on the side of the door. If you are in front of the door the heat will hurt your eyes. The outside of the stove heats up and many parts become untouchable when the oven is in use. This causes safety concerns. Be careful opening the oven door since there is a heat vent directly behind the handle.
The stainless steel is finger proof.
The stainless steel is finger proof.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 13, 2026
Hi there. Thank you for sharing your feedback. We’re sorry to hear about the concerns you’ve experienced.
Preheating times and exterior surface temperatures can vary depending on the model and cooking conditions, but the oven should still operate within normal safety standards. If the exterior is becoming excessively hot or you’re experiencing unsafe heat exposure, we recommend stopping use and having the unit inspected by a qualified technician to ensure it is operating correctly.
We also understand your concerns about the vent location and heat release when opening the door—this is normal for some oven designs, but it should not create an unsafe experience when used as intended.
Regarding the stainless steel finish, “fingerprint-resistant” does not mean fingerprint-proof, and light marks may still appear and require regular wiping with a soft cloth.
If you continue to have safety concerns, please connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Preheating times and exterior surface temperatures can vary depending on the model and cooking conditions, but the oven should still operate within normal safety standards. If the exterior is becoming excessively hot or you’re experiencing unsafe heat exposure, we recommend stopping use and having the unit inspected by a qualified technician to ensure it is operating correctly.
We also understand your concerns about the vent location and heat release when opening the door—this is normal for some oven designs, but it should not create an unsafe experience when used as intended.
Regarding the stainless steel finish, “fingerprint-resistant” does not mean fingerprint-proof, and light marks may still appear and require regular wiping with a soft cloth.
If you continue to have safety concerns, please connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire Electric Stove
on April 9, 2026
Posted by: KKMB
[This review was collected as part of a promotion.] Absolutely love my new stove! Have used both stovetop and oven and it works beautifully.
Response from frigidaire.comBy Sam, Online Outreach Specialist, April 10, 2026
Hello KKMB!
Thank you for sharing your feedback on your Frigidaire 30" Electric Range with Steam Clean, model FCRE3062AW.
We’re delighted to hear that you absolutely love your new stove and that both the cooktop and oven are working beautifully for you. It’s wonderful to know your experience has been so positive across all functions.
We truly appreciate you taking the time to share your feedback.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback on your Frigidaire 30" Electric Range with Steam Clean, model FCRE3062AW.
We’re delighted to hear that you absolutely love your new stove and that both the cooktop and oven are working beautifully for you. It’s wonderful to know your experience has been so positive across all functions.
We truly appreciate you taking the time to share your feedback.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com