Customer reviews from frigidaire.com
Frigidaire - 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Range with EvenTemp - Stainless Steel
Average customer rating
4.7
(2,211 Reviews)
Rating breakdown 2,211 reviews
5 Stars
1,763
4 Stars
348
3 Stars
62
2 Stars
16
1 Star
22
Customer Reviews for Frigidaire - 30 in. Wide 5 elements 5.3 Cu. Ft. Freestanding Electric Range with EvenTemp - Stainless Steel
Customer Rating
4
Good except the timer.
on April 14, 2026
Posted by: Doug504
I bought my Frigidaire stove a month ago and really like the features, like the Cook Timer. I'm still adjusting to the new stove. My last stove was from 20+ years ago and had "quirks".
My only complaint is that the Minute Timer doesn't work. It turns on. I set the timer, but the Start button doesn't recognize the timer. Not a critical issue, but a flaDoug504w.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 15, 2026
Thank you for sharing your feedback on your 30" Electric Range with EvenTemp®.
We’re glad to hear you’re enjoying the features, especially the Cook Timer, and that you’re adapting well to your new range after using your previous stove for many years.
However, we’re sorry to learn about the issue you’re experiencing with the Minute Timer not starting properly. While it may not affect cooking performance, we understand how important it is for all functions to work as expected. This is not the experience we want for our customers.
We recommend contacting Frigidaire customer support or an authorized service technician to have the timer function reviewed and diagnosed. They can help determine whether a simple setting adjustment or service is needed.
Thank you again for your feedback, and we appreciate you taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear you’re enjoying the features, especially the Cook Timer, and that you’re adapting well to your new range after using your previous stove for many years.
However, we’re sorry to learn about the issue you’re experiencing with the Minute Timer not starting properly. While it may not affect cooking performance, we understand how important it is for all functions to work as expected. This is not the experience we want for our customers.
We recommend contacting Frigidaire customer support or an authorized service technician to have the timer function reviewed and diagnosed. They can help determine whether a simple setting adjustment or service is needed.
Thank you again for your feedback, and we appreciate you taking the time to share your experience. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful Range
on April 14, 2026
Posted by: Sub1
[This review was collected as part of a promotion.] The range came in our newly built home. I like it a lot. Very attractive and easy to use. I like the ceramic top. Easy to clean.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 15, 2026
Thank you for your 5-star review, Sub1! We’re so happy to hear your new range is a beautiful fit for your home and that you’re enjoying its attractive design and easy-to-use features.
It’s great to know the ceramic cooktop is making cleanup simple for you—that convenience really makes a difference day to day.
We truly appreciate you taking the time to share your experience. If you ever need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
It’s great to know the ceramic cooktop is making cleanup simple for you—that convenience really makes a difference day to day.
We truly appreciate you taking the time to share your experience. If you ever need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful Appliance
on April 14, 2026
Posted by: Nikki93
[This review was collected as part of a promotion.] I've always wanted this stove since I was a teenager dreaming of becoming a homeowner. Love how once you turn on the level you want, the red light appears and right away shows hot surface. Have you aware of when to touch or not touch the stove from burning yourself. I love the fact that there is a light on the inside of the oven. Also preheating is a great plus. Makes a high pitch ring when preheating is set which is great. Love having a timer on the stove. My dream stove is finally in here and I'm in love lol.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, April 16, 2026
Thank you for sharing your experience with your 30" Electric Range with EvenTemp®.
We’re glad to hear it has been such a meaningful upgrade for you, and that the features are making everyday cooking more convenient and enjoyable. The hot surface indicator lights are designed to provide a clear visual reminder when the cooktop is still warm, helping improve safety during use.
It’s also great to hear you’re finding the oven interior light helpful, as well as the preheat indicator and audible alert, which help make cooking more precise and easier to manage. The built-in timer is another feature designed to support convenience and consistency in everyday meal preparation.
We’re truly happy to know the range is living up to your expectations and becoming a valued part of your home. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
We’re glad to hear it has been such a meaningful upgrade for you, and that the features are making everyday cooking more convenient and enjoyable. The hot surface indicator lights are designed to provide a clear visual reminder when the cooktop is still warm, helping improve safety during use.
It’s also great to hear you’re finding the oven interior light helpful, as well as the preheat indicator and audible alert, which help make cooking more precise and easier to manage. The built-in timer is another feature designed to support convenience and consistency in everyday meal preparation.
We’re truly happy to know the range is living up to your expectations and becoming a valued part of your home. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 13, 2026
Posted by: fortmissy
[This review was collected as part of a promotion.] This is one of the refrigerators we've bought in several years
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 13, 2026
Thank you for your 5-star review! We’re glad to hear you’re happy with your new refrigerator. We really appreciate your continued support! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
30” electric range
on April 11, 2026
Posted by: Fdk4
[This review was collected as part of a promotion.] I’m very satisfied with my new Frigidaire electric range. I like the placement of the knobs on the front of the stove (we don’t have small children), I don’t have to reach across hot pots or burners to make adjustments. The burners heats quickly and evenly. The oven bakes well. We bought the stainless steel fingerprint resistant, the range is easy to clean however it is not completely fingerprint resistant but I’m still happy with my purchase.
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 14, 2026
Thank you for taking the time to share such detailed feedback! We’re very happy to hear that you’re satisfied with your new range and that the front control knob placement is working well for your household—especially for added convenience and safety when cooking. It’s also great to know the burners are heating quickly and evenly, and that you’re pleased with the oven’s baking performance.
We appreciate your comments regarding the stainless-steel fingerprint-resistant finish as well. While it is designed to help reduce smudges and make cleaning easier, we understand it may not completely eliminate fingerprints, and your feedback is helpful for setting accurate expectations and continuing product improvements.
Overall, we’re glad to hear you’re still very happy with your purchase and that the range is meeting your cooking and cleaning needs. We truly appreciate you sharing your experience, and if you ever need assistance or have any questions, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. – Maria
We appreciate your comments regarding the stainless-steel fingerprint-resistant finish as well. While it is designed to help reduce smudges and make cleaning easier, we understand it may not completely eliminate fingerprints, and your feedback is helpful for setting accurate expectations and continuing product improvements.
Overall, we’re glad to hear you’re still very happy with your purchase and that the range is meeting your cooking and cleaning needs. We truly appreciate you sharing your experience, and if you ever need assistance or have any questions, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 11, 2026
Posted by: Vibrio
[This review was collected as part of a promotion.] Excellent stove. However you should have a lock built onto the front knobs so kids cant turn them on
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 14, 2026
Hi there. Thank you for your feedback! We’re glad you’re enjoying your stove. We also appreciate your suggestion regarding safety locks on the front knobs—this is valuable input and will be shared with our product team for consideration. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Deceptive owners manual
on April 10, 2026
Posted by: Msnldd
The owners manual states that you use steam clean for light soil and you use the self clean for heavy soil page 27. I read the before buying the oven does not have self cleaning just steam clean and it is useless . When I contacted the company they said sorry but for heavy soil you need to use a non abrasive cleaner and brush or try and run steam clean several times . All my appliances are from them Microwave , Dishwasher , Stove , and fridge. This has made me look at other options when I need to replace this .
Response from frigidaire.comBy Chris, Online Outreach Specialist, April 13, 2026
We’re very sorry for the frustration and disappointment you’ve experienced with your oven’s cleaning features. We understand how important a true self-cleaning function is and how upsetting it is when the available options don’t meet your expectations for heavy soil cleaning.
We also regret the confusion between the manual instructions and the actual cleaning capabilities, as well as the inconvenience of having to rely on repeated steam cleaning or manual scrubbing. That’s not the experience we want for our customers—especially loyal ones who have multiple appliances from Frigidaire in their home.
Your feedback about this feature gap and the support response is very important, and we will share it with our product and customer care teams for review. We truly appreciate you bringing this to our attention.
If you would like, please reach out to us directly via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We also regret the confusion between the manual instructions and the actual cleaning capabilities, as well as the inconvenience of having to rely on repeated steam cleaning or manual scrubbing. That’s not the experience we want for our customers—especially loyal ones who have multiple appliances from Frigidaire in their home.
Your feedback about this feature gap and the support response is very important, and we will share it with our product and customer care teams for review. We truly appreciate you bringing this to our attention.
If you would like, please reach out to us directly via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
New range
on April 10, 2026
Posted by: LA LOU
[This review was collected as part of a promotion.] Our new Frigidaire range is a nice addition to our appliances. Our last range had the oven door shatter, so we had to replace it. We are pleased with the basic components and heating of cooktop and oven.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 13, 2026
Hi there, thank you for sharing your experience! We’re glad to hear your new Frigidaire range has been a nice addition to your home and that you’re pleased with its performance, especially the cooktop and oven heating.
We appreciate you taking the time to share your feedback. If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
— Reed
We appreciate you taking the time to share your feedback. If you ever have any questions or need assistance, please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, available Monday–Friday, 8:30 a.m. – 8:00 p.m. ET.
— Reed
Written by a customer while visiting frigidaire.com