[This review was collected as part of a promotion.] One of our rentals had a range that was destroyed by the renters. We wanted to replace it but with a better quality range. After much research we determined this range from Frigidaire was a great value while not lacking in features we want for our next tenant. Very pleased with this purchase.
The broil feature on this stove does not work (purchased less than a month ago) and it takes a fairly long time to preheat the oven.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 4, 2024
We're truly sorry to hear that you've been experiencing troubles with your stove. Please know that our number one goal is customer service, and your voice and feedback will help us understand our strengths and identify areas for growth. Upon review, it seems that you're already working with our customer care team towards the resolution. It's important that we're continuing to work through this with you to determine what's going on and resolve this concern so if there's any additional assistance you may require, please do not hesitate to connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria