Customer reviews from frigidaire.com
Frigidaire 5.3 Cu. Ft. Freestanding Electric Range with EvenTemp - Stainless Steel
Average customer rating
4.7
(1,383 Reviews)
Rating breakdown 1,383 reviews
5 Stars
1,100
4 Stars
229
3 Stars
32
2 Stars
10
1 Star
12
Customer Reviews for Frigidaire 5.3 Cu. Ft. Freestanding Electric Range with EvenTemp - Stainless Steel
Customer Rating
5
Great range
on January 22, 2025
Posted by: Ljw1973
[This review was collected as part of a promotion.] Excited to say this range is everything I expected!
Written by a customer while visiting frigidaire.com
Customer Rating
3
on January 22, 2025
Posted by: Aspen Jill
[This review was collected as part of a promotion.] The stove looks nice and has some features that we wanted, but the biggest down side is that as soon as something boils over or a piece of food ( in my case, rice), the food bakes onto the heating element and is impossible to clean off. I have used all the methods for cleaning that are suggested to no avail. This is very disappointing to have a brand new appliance that looks worn and used after the first time I cooked on it. I did not have this problem with our Jennair, which was a superior stove ( with a superior price that we just couldn't afford...)
Response from frigidaire.comBy Maria, Online Outreach Specialist, January 23, 2025
We sincerely apologize for the issues you're experiencing with the heating element on your new stove. We understand that food residue getting baked onto the heating element can be particularly frustrating and difficult to clean. We'll make a note of your concerns and take further steps to address the issue. Please know that we take pride in building high-quality appliances that meet our customers' needs. To better assist you and provide a solution, we recommend connecting with our customer service team through live chat at Frigidaire.com or calling us at 1-800-374-4432. We're available Monday through Friday from 8:30 AM to 8:00 PM EST and Saturday from 9:00 AM to 6:00 PM. Please feel free to share your story and concerns with our team. They will be happy to help resolve the issue and find a solution that meets your expectations. Thank you for your patience and understanding, and we look forward to making things right. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 22, 2025
Posted by: BCsrvr2007
[This review was collected as part of a promotion.] It's the best stove ever. I like all of the features.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Works well
on January 22, 2025
Posted by: JonPC
[This review was collected as part of a promotion.] Came with the house new. Works well. Good storage layout. The ice and water dispenser are a bit awkward and create a lot of spillage.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 23, 2025
Posted by: Isaac18
[This review was collected as part of a promotion.] Great features..I love everything about this range..
Written by a customer while visiting frigidaire.com
Customer Rating
4
on January 23, 2025
Posted by: Papa joes
[This review was collected as part of a promotion.] Works great my wife loves it it heats evenly and doesn't burn things in the oven .
Written by a customer while visiting frigidaire.com
Customer Rating
3
Stove
on January 23, 2025
Posted by: AM0126
[This review was collected as part of a promotion.] Works fine and does what needs to be done
Response from frigidaire.comBy Christi, Online Outreach Specialist, January 24, 2025
Hello, AM0126. Thank you for sharing your feedback! We’re glad to hear that your appliance is working well and meeting your needs. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out to us directly. You can reach out to us via live chat at Frigidaire.com or by phone at 1-800-374-4432. Monday - Friday, 8:30 am - 8 pm ET, and our experts will be happy to assist. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 24, 2025
Posted by: Sharon2362
[This review was collected as part of a promotion.] Love my new range
Written by a customer while visiting frigidaire.com